Improved Active Directory management by Allity Pty Ltd
About the Organization
Allity Pty Ltd is an Australian not-for-profit, aged care provider that operates a network of residential aged care homes across the country. The company, founded in 2013, has its headquarters in Sydney, Australia.
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Country
Australia -
Industry
Non-profit organization -
Employees
1000-5000
Business challenges
- Allity Pty Ltd faced multiple challenges in managing user accounts manually, which consumed a significant amount of time.
- The lack of automation resulted in operational slowdowns.
- They lacked complete visibility into their IT environment since they couldn't generate extensive and actionable reports.
The Problem
The organization faced difficulties in managing user accounts in Active Directory (AD), which resulted in a time-consuming onboarding process. Not having a centralised view of their AD and not being able to automate common management tasks also proved a hurdle. The team faced issues in generating extensive audit reports which resulted in difficulties providing administrators the what, who, and when of logins, account statuses, and more.
The Solution
ADManager Plus helped Allity Pty Ltd overcome these challenges by providing a centralised console to manage user accounts. Our solution helped automate the onboarding process by giving admins access to set up a workflow so that they do not have to keep repeating the same task every time a user is onboarded. With ADManager Plus, they were able to fully automate role-based delegation, get extensive reporting—which includes being able to leverage over 200 purpose-built reports on AD, Microsoft Exchange, Microsoft 365, and Google Workspace—and were able to set auditing capabilities. They were also able to streamline their management tasks by setting approval-based workflows with technician audit reports and get the best out of theirsupport team.
The Outcome
When asked if he would recommend the solution to others, Allity Pty Ltd's ICT analyst, Jonathan, had this to say:
"They have a super fast and knowledgable support team. It's a great product, and I highly recommend it."
With simple configurations and ready-to-use features, Jonathan and his team quickly implemented and began using ManageEngine's management and reporting solution, ADManager Plus.
About ADManager Plus
ManageEngine ADManager Plus is a unified management and reporting solution for AD, Microsoft 365, Exchange, Skype for Business, and Google Workspace. With an intuitive, easy-to-use interface, ADManager Plus handles a variety of complex tasks, like AD object backup and recovery, user account provisioning, and stale account management, and generates an exhaustive list of AD reports, many of which are essential requirements for satisfying compliance audits. It also helps administrators manage and report on their Exchange Server, Microsoft 365, Google Workspace, and AD environments—all from a single console.
