IT ADAudit Plus empowers African + Eastern with complete AD visibility
About the Organization
Headquartered in Dubai, African + Eastern is an importer, retailer, and distributor of liquor and beverage brands in the Middle East and African (MEA) region. With its roots dating back 100 years, African + Eastern strives to craft the perfect blend that is consistent with the evolving developments of the MEA region and its customers, partners, employees, and stakeholders.
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Country
United Arab Emirates -
Industry
Food and Beverages, Manufacturing -
Employees
201 - 500
Business challenges
- Lack of visibility: African + Eastern faced difficulty tracking and investigating frequent account lockouts and other anomalous events.
- Difficulty in monitoring file deletions: The organization had trouble monitoring file deletions on its file server.
- Manual processes: The organization had a hard time accomplishing time-consuming tasks like manual generation and analysis of reports.
- Visibility over user activity: The company was looking for an effective solution that performs real-time monitoring of user activities.
The Problem
African + Eastern was facing a complex web of IT challenges that were significantly impeding its ability to maintain security and operational efficiency. Among the most persistent issues were frequent, unexplained account lockouts and difficulties in monitoring file deletions on its file server. This was a substantial concern for the organization as it presented potential vulnerabilities in the IT infrastructure. The lack of an effective tracking system compounded these issues, making it near impossible to pinpoint and understand the causes of these unusual events. Lester Kenneth, the system administrator at African + Eastern, voiced this concern, stating, "[Our company] was finding it difficult to uncover the frequent account lockouts and file deletions on the file server. This hampered our ability to secure and manage our IT systems efficiently, thereby posing a significant business risk."
The Outcome
The introduction of ADAudit Plus into African + Eastern's IT landscape proved to be a pivotal point in resolving its issues. ADAudit Plus empowered the organization with the ability to dive deep into the specifics of account lockouts and changes. Kenneth noted the transformation, stating, "By implementing the solution, we were able to deep dive into the actual reason for the lockouts and any changes done have also been captured." This detailed insight was instrumental in understanding and addressing the issues that had previously plagued the system.
The benefits of ADAudit Plus, the AD auditing component of AD360, extended well beyond just problem resolution. The product's robust reporting capabilities enabled African + Eastern to save significant time and effort previously wasted on manual report generation and analysis. Kenneth appreciated this feature, commenting, "[ADAudit Plus] saves us a lot of time. We have created scheduled reports and can track a few things which are essential."
Furthermore, ADAudit Plus offers real-time user monitoring capabilities, giving African + Eastern much-needed visibility into user activities. This feature made it easier for the company to monitor and capture any changes, greatly enhancing its security posture.
The ADAudit Plus support team also stood out for their exceptional service, providing rapid and effective solutions to any issues faced by African + Eastern. This positive experience with the support team was shared by Kenneth, who stated, "[The] support team is always top on resolving issues and they are aware of what the solution is."
African + Eastern's overall experience with ADAudit Plus was highly positive. The comprehensive benefits of the product led Kenneth to summarize it as "the best product." Not only has ADAudit Plus addressed the company's immediate IT concerns, but it has also proven to be an indispensable tool for African + Eastern's ongoing IT security and management endeavors.
About ADAudit Plus
ADAudit Plus is a UBA-driven auditor that helps keep your AD, Azure AD, file systems (including Windows, NetApp, EMC, Synology, Hitachi, Huawei, and Amazon FSx for Windows), Windows servers, and workstations secure and compliant. ADAudit Plus transforms raw and noisy event log data into real-time reports and alerts, enabling you to get full visibility into activities happening across your Windows Server ecosystem in just a few clicks.
