With over a decade of experience in facility management and home maintenance solutions, Khidmah has over 80 facilities under its management portfolio and over 3,200 employees across UAE and Saudi Arabia. With deep technical expertise and commitment focused on delivering the needs of every property stakeholder, Khidmah now manages major landmark developments across the region.
Thaj Valiyil, senior network engineer at Khidmah, wasn't satisfied with the level of network visibility the native tools offered. With over 3,200 employees working across Khidmah's offices, gaining a comprehensive view into the IT ecosystem was the top priority. Owing to the high number of user accounts within the organization, manually monitoring them each individually was out of the question. What Thaj was looking for was software that could monitor the logon activities of users, thereby boosting Khidmah's network security. He decided to give ManageEngine AD360 a try.
Khidmah
Property services
UAE
After deploying the solution, Thaj and his team were extremely pleased with the numerous built-in audit reports AD360 offered. These ready-made reports provided information on folder permission changes and helped them monitor changes made to AD objects—all in real time.
Impressed by AD360's auditing module, Khidmah went on to use AD360's Active Directory management module and customizable approval-based workflow system to automate repetitive maintenance tasks such as user account provisioning, AD cleanup, and group management. Khidmah was able to save time and considerably improve standards of operation. When asked about the support Khidmah received from ManageEngine, Thaj expressed that he was impressed with the after-sales support.
AD360 is an integrated identity and access management (IAM) solution for managing user identities, governing access to resources, enforcing security, and ensuring compliance. From user provisioning, self-service password management, and Active Directory change monitoring to single sign-on for enterprise applications, AD360 helps you perform all your IAM tasks with an easy-to-use interface.
AD360 provides all these functions for Windows Active Directory, Exchange servers, and Microsoft 365. With AD360, you can choose just the modules you need and start addressing IAM challenges across on-premises, cloud, and hybrid environments from a single console.
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