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Overview
Navigating digital security obstacles in IT enterprises
As remote work has expanded, the IT sector has been forced to develop innovative solutions for secure access across multiple locations and devices. This need is amplified by each application needing its own authentication protocols. In particular, privileged access demands stringent oversight due to its high risk of breaches. The sector is also tasked with adhering to complex compliance and regulatory frameworks. Organizations must balance between rigorous security and operational agility.
Also, digital identities necessitate precise life cycle management to ensure correct access rights throughout user engagement. Integrating scalable and flexible IAM solutions into existing infrastructures presents another challenge. In spite of these obstacles, the IT sector is poised to break through with advanced technology and innovative practices.
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identity risk assessmentStrengthen password security for IT organizations
In many workplaces, employees use cloud-based apps, which means they have to remember several different passwords. This situation often leads to password fatigue. This is when employees get tired of keeping track of so many passwords. As a result, they might start creating simple passwords that are easy to remember or using the same password for everything. This is a cybersecurity risk because it makes it easier for hackers to get into the system.
Also, when employees forget their passwords, they have to ask IT admins for help, which can take time and slow down their work. AD360 enables IT admins to enforce custom password policies and eliminate password-related help desk tickets by allowing employees to self-reset their passwords, unlock accounts, and self-update their AD profiles.
- Improve IT operational efficiency by implementing a SSPR solution that enables employees to reset or recover their passwords on their own, significantly reducing help desk support.
- Ensure seamless access to work resources by allowing employees to update their local cached credentials effortlessly after resetting their passwords remotely and maintain uninterrupted productivity.
- Enhance security measures against authentication threats by adopting strong password policies that encourage the creation of robust, unique passwords, all while maintaining a user-friendly interface for employees.
- Integrate with the Have I Been Pwned service to prevent the use of passwords known to have been compromised in past breaches, and secure the process of password resets and updates within the organization.
Prevent malicious activities in IT
For IT admins, identifying compromised accounts, unauthorized access, data breaches, and breaches of security policies as they happen can be daunting. The longer a security breach remains unnoticed, the greater the damage and the more costly and complex the recovery process becomes. IT admins must implement tools that alert them instantly of any suspicious activities to counteract the delay in discovering such breaches.
Using AD360, IT admins can detect signs of a cyberattack through malicious behavior patterns. AD360 provides immediate alerts via email or SMS about unusual activities, such as an unexpected increase in file access, and can even automatically disable compromised devices to prevent further damage.
- Implement detailed access controls to manage user permissions within the IT organization, ensuring that only those with authorization can access specific IT resources. This approach minimizes unauthorized access and upholds trust with stakeholders and regulatory authorities. These controls are crucial for protecting sensitive IT data and complying with industry standards and regulations.
- Set up instant notifications for critical IT data modifications. Whether changes involve system configurations or user access levels, these alerts provide details on who made the change, when it happened, and from which location. This offers a real-time overview critical for quick action against security incidents. This notification system is key in preventing data breaches, reducing financial impacts, and protecting organization reputation.
- Empower IT administrators to continuously monitor access to sensitive IT data, tracking user logins, and identifying unusual or suspicious behavior in real-time. This vigilance is vital for spotting security threats early, allowing for immediate and effective risk mitigation strategies.
- Enforce conditional access policies to ensure that only verified and authorized individuals, such as IT staff or authorized users, can change passwords and update personal information. This level of stringent access protects against unauthorized modifications, maintaining data integrity and compliance with data protection laws.
SSO to enterprise applications
Employees often need to interact with several different systems, from email and collaboration tools to more specialized software for project management and customer relationship management. Each of these systems traditionally require separate login credentials, leading to an overload of passwords for users to remember. This not only hampers productivity due to the constant need to log in and out of various systems, but also poses a considerable security risk. Users, overwhelmed by the need to remember multiple passwords, might resort to using overly simple or repeated passwords across systems, making it easier for unauthorized individuals to gain access.
AD360 addresses these challenges by offering a unified access solution through SSO. With SSO, users can navigate between applications seamlessly without entering credentials each time they switch systems.
- Streamline user access for IT staff across various applications with SSO, reducing complexity of managing multiple credentials and improving operational efficiency.
- Strengthen security measures for IT systems and platforms by implementing adaptive MFA, ensuring access is granted based on dynamic authentication protocols tailored to individual user behavior and context.
Securing IT assets
In the IT sector, organizations deal with a wealth of sensitive information, such as customer data, proprietary software, financial records, and research findings. This makes them prime targets for cyberattacks, as hackers aim to steal, exploit, or sell this data for profit. To mitigate these risks, AD360 offers adaptive MFA, ensuring that only authorized users can access sensitive information.
- Implement adaptive MFA in IT systems to strengthen security for Windows, macOS, Linux, VPN, and Outlook Web Access (OWA) logins, ensuring robust sensitive information protection.
- Customize authentication methods in IT settings based on user behavior, location, and device to enhance security measures and protect against unauthorized access.
- Enforce password policies that meet industry standards, such as limiting character repetition, avoiding dictionary words, prohibiting palindromes, and requiring complex passwords to ensure data security and confidentiality.
Solution
Centralized user management
IT departments can centrally manage user accounts, reducing the administrative burden of managing multiple systems and applications.
Enhanced security
IAM provides tools such as MFA and access control policies to strengthen security measures and protect sensitive IT resources.
Improved compliance
IT organizations can ensure compliance with internal policies and external regulations by using IAM to enforce access controls and audit access logs.
Efficient access provisioning
IAM automates the process of granting access to IT resources, allowing IT staff to quickly provision user accounts and resources as needed.
Reduced risk of insider threats
IAM helps mitigate insider threats by monitoring user activity and enforcing least privilege access principles.
Streamlined onboarding and offboarding
IT departments can use IAM to streamline the onboarding and offboarding process, ensuring that employees have the necessary access to IT resources when they join or leave the organization.
Improved user experience
IAM provides users with a seamless login experience across multiple systems and applications, enhancing productivity and user satisfaction.
Enhanced collaboration
IAM enables secure collaboration by allowing IT organizations to grant external partners or contractors access to specific resources without compromising security.
Case studies
AD360 boosts Active Directory management efficiency for Vitel A.S.
Cimarron Software Services, Inc. is an innovative global technology company with a strategic partnering approach to providing customer-driven solutions. Cimarron has worked with NASA and other branches of government to provide cutting-edge IT solutions.
"The basic and routine Active Directory tasks like user creation and modification are more simplified and automated."
- Yigit Telli, Assistant Specialist, Vitel A.S.Business challenges
After struggling to provision users and manage users' passwords, Cimarron's administrators were looking for a commercial off-the-shelf (COTS) solution to reduce costs and manage their Active Directory more efficiently.
How AD360 helped
Cimarron's IT team zeroed in on ManageEngine's integrated identity and access management (IAM) solution, AD360, after hearing good reviews from one of their own customers.
By leveraging AD360's bulk user management capabilities, Cimarron's administrators were able to create AD, Microsoft 365, G Suite, Exchange, and Skype for Business in a single click.
Read the full storyAD360 boosts IT productivity for Net Access India
Net Access India Limited, part of the Murugappa Group, is an ISO-certified IT services provider established in 2000, with a strong team of over 450 professionals offering technology solutions and infrastructure services across various industries.
"AD360's management and reporting module, along with the end-user password management module, have automated our activities, significantly enhancing our efficiency."
- Palanivel, Senior System Administrator, Net AccessBusiness challenges
The IT team at Net Access was burdened with manual tasks like password resets and service restarts, affecting their focus on critical operations.
How AD360 helped
After implementing AD360, Net Access streamlined its IT operations, empowering users to manage their passwords and unlock accounts independently, reducing the IT team's manual workload.
The adoption of AD360 has resulted in a more efficient IT operation, with automated processes freeing up the team to focus on more strategic tasks. The support from AD360 has been exceptional, ensuring any issues are swiftly addressed.
Read the full storyAD360 facilitates PCI compliance for American Customer Care
Founded in 1986, American Customer Care Inc., (ACC) currently operates ten customer contact centers with over 2000 employees, 1800 web-enabled workstations, and 2000 Interactive Voice Response (IVR) ports located throughout Connecticut, Iowa, New York, Pennsylvania, Texas, and Wisconsin.
"Restricting access to customer data is critical for our business. AD360 helps us take control by defining account policies and periodic monitoring."
- Rich Hawley, Senior Network Engineer, American Customer Care, IncBusiness challenges
With the growing demand to implement PCI Data Security Standards, ACC decided to implement everything that would protect customer data while ensuring that their IT compliance mandates are met.
How AD360 helped
The company's quest for the right AD Software, resulted in the scrutiny of AD360's AD management module.
AD360 was instrumental in generating detailed AD reports, user account monitoring, account policy enforcement, and facilitated global changes and hence assisted ACC immensely in not only safeguarding customer credit card data, but also executing a successful PCI compliance project.
Read the full storyAD360 simplifies Acuative's password management system with self-service capabilities
Acuative delivers solutions ranging from site assessments, cabling, and logistics, to on-site maintenance, and even offers managed solutions in virtual networks, infrastructure, and software-defined WAN.
"I've always experienced the best professional services from sales, demos, and product setup through team ManageEngine!."
- Laura Sas, System administrator at AcuativeBusiness challenges
With over 500 employees to manage, Acuative's IT department were evaluating a solution to efficiently track end-user activity and handle multiple password reset requests. They were also on the lookout for a way to audit and generate reports on user activity.
How AD360 helped
After a thorough evaluation process, Acuative's IT team zeroed in on AD360 to keep their password reset challenges at bay.
Once AD360's implementation came into picture, there was no turning back. Acuative was able to manage their employees' user accounts easily by monitoring user activities in real-time and generate instant reports at the click of a button.
Read the full storyManageEngine named a 2023 Gartner Peer Insights Customers’ Choice for Identity Governance and Administration
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