• Features
  • Benefits
  • FAQs
  • Next step

Features

Self-service password reset

Streamline credential management with identity federation

  • Enable self-service password resets and self-directory updates to minimize help desk intervention.
  • Synchronize AD passwords with enterprise applications in real-time and enable seamless access.
  • Configure and enforce password policies at the OU and group level to a diverse group of AD users.
Self-service password reset

Establish location and device-agnostic management for your organization

Perform accurate, granular restoration of IT environments Using AD360, organizations can back up and restore:

  • Directory environments, such as on-premises AD and Azure AD objects.
  • Productivity suites such as Google Workspace and Microsoft 365.
  • On-premises Exchange mailbox server Reset user passwords and solve account lockouts without help desk intervention.
Self-service password reset

Configure password reset mechanisms for multi-platform environments

  • Enable cross-platform self-service password resets that encompass on-premises AD, OpenLDAP, and AD LDS.
  • Extend support to popular applications like Google Workspace, MS SQL, Salesforce, and Microsoft 365.
  • Cater to databases such as AS400, HP UX, Oracle DB, and email platforms like Outlook Web Access.
Self-service password reset

Establish policy-driven credential resets for enterprises

  • Ensure that newly reset passwords align with your organization's custom-configured credential policies.
  • Define policies to enable/disable self-service capabilities for users.
  • Apply context-based rules to step-up and step-down authentication flows for employees.

Benefits of deploying self-service password reset

Minimize IT overheads

Save time, cost, and effort by eliminating IT assistance for password-reset tickets Furthermore, solve account lockouts at a quicker pace with self-service account unlocks.

Harden passwords

AD360's password policy enforcer, and Have I Been Pwned integration helps eliminate weak and vulnerable passwords.

Create a robust hybrid workforce

Apply AD360's self-service capabilities to provide a simple, yet efficient, alternative for remote users to perform tasks that generally require calls to the IT helpdesk.

Ensure rapid mitigation during attacks

Users can reset passwords at an instant in the event of brute-force attacks, and other credential-based cyberattacks.

FAQs

Can users update credentials despite operating outside their domain network?

AD360 ensures that users can update their cached credentials over a VPN while operating outside the domain network This will prove to be helpful for remote users who cannot access the domain network

How does AD360 help implement self-service password reset?

AD360 features a self-service password reset tool that helps users reset their own Windows AD passwords without IT intervention Using this password reset solution, users can easily reset their passwords from a web portal, their logon screens, or their mobile devices.

What is the significance of enabling self-service password reset?

Implementing self-service password reset drastically reduces the burden on the IT help desk, saves costs incurred due to password reset tickets, and elevates security.

How do I reset my forgotten password using AD360?

Go to AD360's password reset screen from your machine's login screen or the mobile app, and complete the required identity verification steps to reset your enterprise password.

 

ManageEngine named a 2023 Gartner Peer Insights Customers’ Choice for Self-service password reset

Learn more
Gartner Peer Insights

Next step

Explore how AD360 can work for you

Tell us about yourself and we’ll connect you with a product expert for a 20-minute personalized demo where you can see how AD360 can help your organization to manage, protect, and empower workforce identities — from a single centralised web console.

  • Learn about AD360 in detail
  • See how AD360 can help your organization
  • Get all your questions regarding AD360 answered

Trusted by 200,000+ organizations in 180+ countries

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Pranav Kaarthik Yuvaraj Gosmas Pranav Shinoth Vineeth

We have a team of 12 product experts available 24/5 to provide you with a personalized demo

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19 september
ManageEngine AD360 demo Virtual 07/09/2023
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