• Overview
  • Configuration

Related-apps

Nimble

Automate workforce management with Nimble - ADManager Plus integration

Identity provisioning

Nimble is a CRM platform that integrates with various communication tools and social media platforms to provide businesses with a unified view of their contacts, allowing them to manage relationships and track interactions. Integrating Nimble with ManageEngine ADManager Plus allows IT teams to automate user management between AD and Nimble, ensuring efficient synchronization of user accounts, roles, and permissions across platforms. This integration simplifies user lifecycle management and ensures a secure, centralized system for maintaining user data in both Nimble and AD.

 

User creation

Automatically create user accounts in Nimble with the appropriate permissions based on new user data from Active Directory, eliminating manual intervention.

 

Effortless offboarding

When a user account is disabled or removed in AD, automatically deactivate the corresponding Nimble account from ADManager Plus, ensuring timely access revocation and safeguarding sensitive data.

 

How to integrate ADManager Plus and Nimble

Pre-requisites:

Please ensure to provide the bearer token to retrieve desired information and perform tasks in Nimble. Refer to Nimble API references for more details.

Privileges:

To import users (inbound action): Ensure the account used for authorization has permission to read all user accounts.

To perform any action or query in Nimble (outbound action): Ensure the account used for authorization has permission to perform the desired action.

Note: ADManager Plus comes with a preconfigured set of APIs that helps perform basic actions with the integration. If the action you require is not available, please gather the necessary API details from the Nimble API documentation to configure under inbound/outbound webhooks to perform the required actions.

Authorization configuration

  • Log in to ADManager Plus and navigate to the Automation tab.
  • In the left pane, under Configuration, click Application Integrations.
  • Under Enterprise Applications, click Nimble.
  • Toggle the Enable Nimble Integration button on.
  • In the Nimble Configuration page, click Authorization.
  • Perform the steps to generate Bearer token in Nimble and paste the Bearer token in the Value field.
  • Click Configure.

Inbound webhook configuration

Inbound webhook enables you to fetch user data from SeSntry to ADManager Plus. The attribute mapping configured in this section can be selected as the data source during automation configuration. To configure an inbound webhook for Nimble:

  • Under Inbound Webhook, click Nimble Endpoint Configuration.

    Note:

    • The API key value pair is preconfigured as a header for authenticating API requests as configured during Authorization Configuration.

    • Macros: You can add macros to your endpoint configuration to dynamically change it as per your requirement using the macro chooser component
    • Refer to Nimble's API references and configure additional headers and parameters, if required.

  • Click Test & Save. A response window will display all the requested parameters that can be fetched using the API call. After verifying if the requested parameters have been called to action, click Proceed

    Note:

    • Refer to Nimble's API references to know the Parameters that must be configured to fetch only specific parameters.
    • You can configure multiple endpoints for Nimble using the + Add API endpoint button. Click here to learn how.
  • Click Data Source - LDAP Attribute Mapping to match endpoints and to map AD LDAP attributes with the respective attributes in Nimble.

  • Click + Add New Configuration and perform the following:

    • Enter the Configuration Name and Description and select the Automation Category from the drop-down menu.

    • In the Select Endpoint field, select the desired endpoint and a Primary Key that is unique to a user (e.g. employeeIdentifier).

      Note: When multiple endpoints are configured, this attribute must hold the same value in all the endpoints.
    • In the Attribute Mapping field, select the attribute from the LDAP Attribute Name drop-down menu and map it with the respective attribute in Nimble.
    • If you would like to create a new custom format for this, click Add New Format.
    • Click Save.

Outbound webhook configuration

Outbound webhook enables you to send changes made in AD to Nimble, and carry out tasks in Nimble—all from ADManager Plus. The webhooks configured in this section can be included in Orchestration Templates, which in turn can be used during event-driven and scheduled automations. They can also be applied directly on desired users to perform a sequence of actions on them (Management > Advanced Management > Orchestration).To configure outbound webhooks for Nimble:

  • Under Outbound Webhook, click Nimble Webhook Configuration.
  • Click + Add Webhook.
  • Enter a name and description for this webhook.
  • Decide on the action that has to be performed and refer to Nimble's API references for the API details such as URL, and the headers, parameters, and other requirements that will be needed.
  • Select the HTTP method that will enable you to perform the desired action on the endpoint from the drop-down menu.
  • Enter the endpoint URL.
  • Configure the Headers, Parameters, and Message Type in the appropriate format based on the API call that you would like to perform.
  • Click Test and Save.
  • A pop-up window will then display a list of AD users and groups to test the configured API call. Select the desired user or group over which this API request has to be tested and click OK. This will make a real time call to the endpoint URL, and the selected objects' will be modified as per the configuration.
  • The webhook response and request details will then be displayed. Verify them for the expected API behavior and click Save.