- Overview
- Configuration
ServiceNow
Automate ServiceNow - AD sync for seamless user lifecycle management.
Achieve ServiceNow Active Directory synchronization using ADManager Plus. This integration helps IT teams automate identity and access management tasks across your IT environment and automate user lifecycle management, streamline procedures, and manage employees efficiently. This integration simplifies the user access request process, minimizing manual work, ensuring timely resource allocation, and bolstering both compliance and security across the organization.
Automate user identity management
Automate user creation, modification and deletion across AD, Exchange, M365 from the ServiceNow console.
Simplified password management
Enable help desk technicians to have the capability to reset the passwords of end users, giving them greater control and flexibility in managing user accounts.
User account control
Enable, disable, or unlock locked out user accounts whenever necessary.
Steps to configure ServiceNow in ADManager Plus:
- In ADManager Plus, click the Admin tab.
- Under System Settings, click Integrations.
- Under ITSM/Help Desk Tools, click Under ITSM/Help Desk Tools, click ServiceNow.
- In the ServiceNow URL field, enter the URL where your ServiceNow instance is hosted.
- Click Test Connection and Save to establish a connection and save your settings.
Actions supported
- Provision users
- Reset passwords
- Enable or disable AD user accounts
- Unlock AD user accounts
- Add or remove users from groups
- Set or revoke folder permissions
- Delete AD user accounts