• Overview
  • Configuration

TigerConnect

Streamline User Management for Healthcare with TigerConnect and ADManager Plus Integration

Identity provisioning

Tigerconnect is a secure, communication platform built specifically for the healthcare industry, enabling efficient communication and collaboration among healthcare professionals. Integrating Tigerconnect with ADManager Plus helps IT teams automate the creation and updating of user accounts, ensuring that healthcare professionals have the appropriate access rights and tools necessary for their roles. With ADManager Plus' healthcare organizations can automate workflows and implement centralized control to maintain compliance, improve data security, and ensure seamless user lifecycle management.

 

Automate user onboarding

Automatically create and provision new user accounts in Tigerconnect, ensuring that new healthcare staff have immediate access to the necessary communication tools and secure messaging capabilities from day one.

 

User account modification

Efficiently manage and update user information and access rights in Tigerconnect as staff roles or job functions change, ensuring that access permissions are always aligned with current responsibilities and maintaining compliance with security protocols.

 

Configuration Document: Integrating Tigerconnect with ADManager Plus

Prerequisites:

  • Tigerconnect uses Basic Authentication to authorize API requests
  • Requires username and password credentials for autherization

 

Privileges:

  • To import users (Inbound action): Ensure the account used for authorization has permission to read all user accounts.
  • To perform any action or query in Tigerconnect (Outbound Action): Ensure the account used for authorization has permission to perform the desired action.
Note: ADManager Plus comes with pre-configured set of APIs that helps perform basic actions with the integration. If the action you require is not available, please gather the necessary API details from Tigerconnect API documentation to configure under inbound/ outbound webhooks to perform the required actions.

Authorization configuration

  • Log in to ADManager Plus and navigate to the Automation tab.
  • In the left pane, under Configuration, click Application Integrations.
  • Under Enterprise Applications, click Tigerconnect.
  • Toggle the Enable Tigerconnect Integration button on.
  • In the Tigerconnect Configuration page, click Authorization.
  • Enter credentials
  • Click Configure.

Inbound webhook configuration

Inbound webhook enables you to fetch user data from Tigerconnect to ADManager Plus. The attribute mapping configured in this section can be selected as the data source during automation configuration to perform the desired action on the list of users received from the API response.

To configure an inbound webhook for Tigerconnect:

  • Under Inbound Webhook, click Tigerconnect Endpoint Configuration.
  • In the Endpoint Configuration tab, an endpoint, Tigerconnect USERS ENDPOINT, comes pre-configured with an Endpoint URL, API Method, Headers, and Parameters fields to fetch user accounts from Tigerconnect. If you would like to use this pre-configured endpoint, replace {host} and {port} with your respective host name and the port number of your Tigerconnect instance in the Endpoint URL field. However, if you would like to use a new endpoint to import users, you can configure one using the + Add API endpoint button and filling in the required fields as per Tigerconnect's API references. Click here to learn how.
  • Note:

    • The API key value pair is pre-configured as a header for authenticating API requests as configured during Authorization Configuration.
    • Macros: You can add macros to your endpoint configuration to dynamically change it as per your requirement using the macro chooser component.
    • Refer to Tigerconnect's API references and configure additional headers and parameters, if required.
  • Once done, click Test & Save. A response window will display all the requested parameters that can be fetched using the API call. Click Proceed.
  • Note:

    • Refer to Tigerconnect's API references to know the Parameters that must be configured to fecth only specific parameters.
    • You can configure multiple endpoints for Oracle Fusion cloud using the + Add API endpoint button. Click here to learn how.
  • Click Data Source - LDAP Attribute Mapping to match endpoints and to map AD LDAP attributes with the respective attributes in Tigerconnect.
  • [ADManager Plus also lets you customize attribute format from Tigerconnect]
  • Click + Add New Configuration and perform the following:
    • Enter the Configuration Name and Description and select the Automation Category from the drop-down menu.
    • In the Select Endpoint field, select the desired endpoint and a Primary Key that is unique to a user (e.g. employeeIdentifier).
    • Note: When multiple endpoints are configured, this attribute must hold the same value in all the endpoints.
    • In the Attribute Mapping field, select the attribute from the LDAP Attribute Name drop-down menu and map it with the respective column in Tigerconnect.
    • If you would like to create a new custom format for this, click Format Mapping Attribute.
    • Click Save.

Outbound webhook configuration

Outbound webhook enables you to update the changes made in AD using ADManager Plus to Tigerconnect or fetch required details from Tigerconnect and synchronize them with AD.

To configure an outbound webhook for Tigerconnect:

  • Under Outbound Webhook, click Tigerconnect Webhook Configuration.
  • Click + Add Webhook.
  • Enter a name and description for this webhook.
  • Decide on the action that has to be performed and refer to Tigerconnect's API references for the API details such as URL, and the headers, parameters, and other requirements that will be needed.
  • Select the HTTP method that will enable you to perform the desired action on the endpoint from the drop-down menu.
  • Enter the endpoint URL.
  • Configure the Headers, Parameters, and Message Type in the appropriate format based on the API call that you would like to perform.
  • Click Test and Save.
  • A pop up window will then display a list of AD users and groups to test the configured API call. Select the desired user or group over which this API request has to be tested and click OK. This will make a real time call to the endpoint URL and the selected objects' will be modified as per the configuration.
  • The webhook response and request details will then be displayed. Verify them for the expected API behaviour and click Save.
Note: The configured webhooks can be integrated into Orchestration Templates, enabling scheduled or event-driven automation, to consecutively perform a sequence of actions on a group of users or on a group of users or on individual users. (Navigate to Management tab -> Advanced Management -> Orchestration)