• Overview
  • Configuration

Zoho CRM

Streamline user management with ADManager Plus and Zoho CRM integration

Identity provisioning

Zoho CRM is an award-winning CRM trusted by a global network of over 250,000 businesses in 180 countries. The Zoho CRM - ADManager Plus integration enhances productivity, strengthens security measures, and optimizes IT operations to simplify user life cycle management. This synchronization enhances productivity, saves time, and ensures data accuracy by maintaining a unified database across both platforms. With simplified user provisioning, access control, and automated workflows, organizations can achieve greater efficiency and collaboration while ensuring data security and integrity.

 

Automated user provisioning

Guarantee consistent and up-to-date user information across both platforms, eliminating the need for manual data management and minimizing the risks of errors related to handling user accounts separately.

 

Advanced reports

Benefit from in-depth reports detailing user management activities, including user creation, modification, or deletion. These reports are instrumental for conducting compliance audits, addressing troubleshooting needs, and identifying any unauthorized activity.

 

Steps to generate a client ID and client secret:

  • Navigate to https://api-console.zoho.com/.
  • Click Add client and choose Server Based Applications as the client type.
  • Enter the Home page URL as the ADManager Plus URL, e.g., http://<hostname>:<portNumber>.
  • Enter the Authorized Redirect URL as HomePage URL//OAuthCode.do.
  • On clicking Create, a client ID and client secret will be generated.

Steps to create a custom HCM:

  • In ADManager Plus, navigate to Automation > HCM Integrations.
  • Click Custom HCM to create a new HCM.

Steps to set up OAuth in ADManager Plus:

  • Select OAUTH in the Authorization Field and enter the below credentials:
    • Header Prefix: Zoho-Oauthtoken
    • Auth URL: https://accounts.zoho.in/oauth/v2/auth?access_type=offline
    • Access URL: https://accounts.zoho.in/oauth/v2/token
    • Client Id: generated in the above steps.
    • Client Secret: generated in the above steps.
    • Scope: ZohoCRM.users.READ.
  • After filling the above fields, click Configure.
    Authorization

Steps to set up Endpoint Configurations in ADManager Plus:

For pagination:
Use the page and per_page parameters to iterate over the page.

Authorization