If you're a SOC manager, life can be gruesome. You're responsible for the security posture of an entire organization. In centuries past, army generals defended against invaders and hunted for potentially exploitable weaknesses within the barriers of the citadel. In our digital landscape, SOC managers are the army generals. They anticipate threats, defend against them, and also hunt for the enemy who may be lurking within.
A SOC team consists of multiple roles, such as analysts (different tiers), detection engineers, and red teamers, and they report to the SOC manager. The SOC manager in turn reports to the CISO. Tier 1 analysts are people at the front line who deal with real-time alerts and weed out false positives. Tier 2 analysts investigate each legitimate alert and perform a root cause analysis. They also assess the scope of a potential threat. Tier 3 analysts, or threat hunters, proactively hunt for threats and conduct advanced forensic analysis. They also strategize on how to improve the organization's monitoring capabilities. In many companies, you will also find detection engineers who work on perfecting detection rules. They keep an eye on the latest threats the organization could fall victim to, and program their SIEM solution accordingly. A red team is tasked with mimicking an attack and finding weak points within a network. A SOC manager is responsible for managing all these individuals and attaining the goal of impeccable security.
This article will encapsulate three main areas that SOC managers should focus on to improve the efficiency and effectiveness of their team.
You'll also find a SOC readiness quiz toward the end of this blog that will help you measure your team's readiness in the above-mentioned areas.
As a SOC manager, you must ensure your team is aware of all the major cyberattacks across the world. This awareness can help identify recently publicized vulnerabilities. Furthermore, it will also enable analysts to gain knowledge about general adversarial behavior. The following two processes can help your team become more prepared for upcoming threats.
Personal hygiene is a clear indicator of the proficiency, maintenance, and consciousness of individuals, and network hygiene reflects the same characteristics of a SOC team. The following are a few ways you can achieve good network hygiene:
Most organizations with a SIEM solution fail to utilize it to its complete potential. As a SOC manager, you need to measure the effectiveness of your SIEM solution and how efficiently it is being utilized. The steps below are a few ways that can help you improve the maturity level of the SIEM solution concerning both capabilities and implementation.
Although the above list is not exhaustive, it will help you gain useful insights about both your SIEM solution's and team's maturity levels.
1 Are your analysts up to date on the latest cyber trends across the world?
2 Do you train junior analysts for effective incident response and detection of false positives?
3 Do you conduct table-top exercises to increase the perspective bandwidth and plan validation level of your team?
4 Do you have documentation to account for various incidents and response measures which your analysts can both input into and refer to?
5 Have you identified the organization's critical business assets?
6 How often does your team conduct pen testing on the organization network?
7 Do you collect the latest attack information and simulate it in your network to identify vulnerabilities?
8 How long do you take to patch zero-day vulnerabilities once discovered?
9 Do you have a SIEM solution?
10 How many log sources can your SIEM solution collect and process logs from?
11 Does your SIEM solution collect and analyze logs from IoT devices and third-party applications that generate unique log formats?
12 Does your SIEM solution have SOAR capabilities?
13 Can your SIEM solution detect insider threats?
let’s look at your score.
Great! You can take on attackers!
Now that you've completed your quiz, we hope you've got valuable feedback and areas of improvement. Please note that this isn't an exhaustive list—there are many more areas where you can conduct such assessments. There's always room for improvement for both you and your team.
Your life as a SOC manager will be a continuous uphill battle against threat actors who exist both within and outside your organization. As the leader of such a vital team, you have to conduct regular maturity assessments to analyze progress. A SIEM solution is an inexorable purchase to the healthy functioning of the SOC team. Features such as SOAR, UEBA, and threat detection can assuage your overwhelmed analysts, not to mention drastically reduce your MTTD and MTTR. What are you waiting for? Sign up for a free demo of ManageEngine's SIEM solution, Log360!
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