- Features
- Benefits
- FAQs
- Next step
Features
Reduce help desk costs by enabling users to perform password resets and account unlocks
- Deploy a login agent on the users' machines and let users reset passwords from their Windows (GINA), macOS, or Linux login screens.
- Enable remote users to securely reset their Active Directory passwords even when they have no connection to Active Directory by automatically updating the cached domain credentials.
- Offer users a secure and convenient way to reset forgotten Active Directory passwords and unlock locked accounts directly from their iOS and Android devices.

Simplify self-service account management
- Audit and monitor your users' passwords and notify them of upcoming password expirations through SMS, email, or push alerts.
- Automatically sync password updates and account unlocks across all connected platforms to ensure consistency and security.
- Let users update their profiles, manage email group subscriptions, and more without relying on IT intervention.

Create custom policies to secure password resets
- Leverage over 20 different authentication techniques including FIDO passkeys, biometrics, and YubiKey to authenticate users during self-service password reset and account unlock.
- Set context-based rules or conditions such as the user's IP address, time of request, device used, and geolocation to dynamically adjust the authentication level for self-service password resets.
- Enforce stringent password policies to prevent the use of predictable patterns, dictionary words, and repeated characters in new passwords.

Benefits of deploying self-service password reset
Minimize IT overheads
Save time, cost, and effort by eliminating IT assistance for password-reset tickets Furthermore, solve account lockouts at a quicker pace with self-service account unlocks.
Harden passwords
AD360's password policy enforcer, and Have I Been Pwned integration helps eliminate weak and vulnerable passwords.
Create a robust hybrid workforce
Apply AD360's self-service capabilities to provide a simple, yet efficient, alternative for remote users to perform tasks that generally require calls to the IT helpdesk.
Ensure rapid mitigation during attacks
Users can reset passwords at an instant in the event of brute-force attacks, and other credential-based cyberattacks.
FAQs
Can users update credentials despite operating outside their domain network?
AD360 ensures that users can update their cached credentials over a VPN while operating outside the domain network This will prove to be helpful for remote users who cannot access the domain network
How does AD360 help implement self-service password reset?
AD360 features a self-service password reset tool that helps users reset their own Windows AD passwords without IT intervention Using this password reset solution, users can easily reset their passwords from a web portal, their logon screens, or their mobile devices.
What is the significance of enabling self-service password reset?
Implementing self-service password reset drastically reduces the burden on the IT help desk, saves costs incurred due to password reset tickets, and elevates security.
How do I reset my forgotten password using AD360?
Go to AD360's password reset screen from your machine's login screen or the mobile app, and complete the required identity verification steps to reset your enterprise password.
ManageEngine named a 2023 Gartner Peer Insights Customers’ Choice for Identity Governance and Administration
