IT problems aren't exclusive to large organizationsin fact, most IT issues are common to both large and small organizations alike. Some examples include a minor change triggering an avalanche of incidents, using poorly crafted or antiquated service processes that are no longer 100 percent efficient, or not knowing the ideal number of IT staff needed.
If you're facing these issues, we have just the solution. We've put together an e-book with a bevy of real-life problems faced by IT, as well as solutions to tackle those problems using analytics.