Recover your Analytics Plus data

• Install a new copy of Analytics Plus. The new copy should be of the same build number as your original installation.
• Start the ManageEngine Analytics Plus service and make sure the application is accessible.
• Stop the ManageEngine Analytics Plus service.
• Open the command prompt (as administrator) and change the directory to <Analytics Plus home>\bin.
• Run the command restoreDB.bat <full directory path of your backup ZIP file>.

Note:

By default, Zoho Analytics assigns a password to the backup file. For builds 4550 and above, the default password is 'Analytics'. For older versions, the default password is the reverse of the backup file name. For example, a backup file named 'Test123' would have a default password of '321tseT'. However, the default password can be modified while taking a backup, using this command.

Therefore, while restoring a backup, the following command has to be included with the restoreDB command:

• -p : This parameter, followed by the password, allows you to restore the password protected backups.

Here are some examples:

restoreDB test.ezip -p Analytics

restoreDB OfflineBackup235161 -p Analytics

restoreDB test.ezip -p 321testT

Once the recovery is complete, start the ManageEngine Analytics Plus service