Application Integration

• Invalid file format.
• Invalid or empty metadata configuration file.
• JWKS possible error cases.
• Refresh token has expired. Please re-authenticate.

1. Invalid file format.

• Cause: The selected file is not in XML format.
• Solution: Provide a valid file from the service provider.

2. Invalid or empty metadata configuration file.

• Cause: The Uploaded Metadata file is not a valid service provider metadata file.
• Solution: Provide a valid metadata file from the service provider.

3. JWKS possible error cases:

3.1. JWKS URL is not reachable. Please provide a valid URL.

3.2. Invalid JSON Web Key Set. Please provide a valid URL.

3.3. No keys were found in the JSON Web Key Set. Please provide a valid URL.

• Cause: The provided JWKS URL is invalid and when Identity360 attempts to reach it, an error occurs.
• Solution: Verify that the provided URL is a valid JWKS URL and is accessible.

4. Refresh token has expired. Please re-authenticate.

• Cause: The Connection provided might have been invalidated or could not be renewed.
• Solution: Either re-authenticate the same connection or a create a new one to use.