Strategically manage identities and access rights and enhance the customer communication experience
Front is a comprehensive customer communication platform that offers a variety of channels, including email, social media, messaging services, and other support tools, in a unified interface. Integrating Front with Identity360 optimizes customer support operations and improves the customer experience through effective identity management. Leveraging Identity360, establish a fortified gateway for the customer support platform with proper access control protocols for effective user access management.
Ditch multiple login credentials while securing access to Front and different business applications in one click with Identity360's single sign-on (SSO).
Verify your users with a secondary layer of authentication before providing access to Front and multiple other applications through Identity360's multi-factor authentication (MFA) integration.
Improve accessibility and achieve effortless authentication to Front and other enterprise apps with SSO.
Use Identity360's reports on user authentication and application usage patterns to obtain insights about user interaction with Front to make informed decisions.
Elevate the security of Front and reduce the risks associated with unauthorized access through Identity360's MFA.
Protect customer data with Identity360 by regulating access to customer identities and promote secure and adept management of your organization's customer communication and support services.
Facilitate secure and efficient access to Front and other apps by adopting Identity360's Universal Directory to administer user identities and access rights within integrated directories and applications.
