Streamline customer support with secure interactions.
LiveChat is comprehensive customer service software designed to enhance customer engagement and support. It offers features like real-time messaging, AI-powered chatbots, and a unified communication platform to manage customer interactions across various channels. With the Identity360-LiveChat integration, organizations can secure digital identities, enhance customer support, and drive business growth through improved customer satisfaction.
Provide users a secure, one-click LiveChat login through Identity360's single sign-on solution.
Secure access to LiveChat by adding an extra layer of protection to verify users through email verification, Google authenticator, and custom TOTP authenticators.
Ease access to LiveChat and a range of other complementary applications with SSO, streamlining the authentication process for enhanced productivity.
Attain valuable security insights by monitoring user authentication activities and application usage patterns using prebuilt reports. Use these access insights to track user interactions across your organization.
Identity360's robust MFA enhances security by ensuring that only verified support agents can initiate support chats, ultimately fostering customer trust and satisfaction.
The Identity360-LiveChat integration reinforces the organizational commitment to security and customer privacy by maintaining the integrity of user data during support sessions.
Import users from various identity stores into a single cloud repository using Identity360's Universal Directory to gain a unified view of identities and manage their access to LiveChat.
