Maximize customer support efficiency while securing user access
Zendesk is a holistic customer service platform that enables swift customer inquiry responses and offers tools like ticketing, self-service, and multi-channel communication. Zendesk integration with Identity360 will bring you enhanced security, streamlined access to the app, and improved overall operational efficiency. Manage your identities with finesse while providing exemplary customer support with this integration.
Gain secure, one-click access to Zendesk with a single set of credentials through Identity360’s single sign-on.
Configure nowValidate users with an additional layer of security using Identity360's multi-factor authentication.
Leverage SSO to simplify access and streamline authentication for Zendesk and a suite of other applications, reducing the number of login prompts and enhancing the user experience.
Monitor user authentication activities and application usage patterns via reports to acquire security insights that can be used to oversee user interactions with Zendesk within your organization.
Bolster Zendesk's security with Identity360's MFA by reducing the risk of unauthorized access through centralized authentication, thereby enhancing overall security and compliance.
Since Zendesk deals with sensitive customer information, integrating it with Identity360 will ensure that customer data is accessed and managed in a compliant manner by authorized users only.
Regardless of the organization's growth and increase in user base, Zendesk's access and security will be upheld through Identity360's flexible approach to meet evolving needs.
