Release notes

Enhancement

• Integration with Freshservice and Freshdesk: Identity360 now supports SSO and identity lifecycle management for Freshservice and Freshdesk to streamline user access and account management. This integration simplifies authentication, improves operational efficiency, and provides secure, seamless access to essential resources across both the platforms.
• Support for multi-valued SAML response attributes: Identity360 introduces support for multi-valued SAML response attributes. This provides greater flexibility in handling user attributes and improves overall integration efficiency.

Feature

• REST API support: Identity360 now includes REST API support with OAuth 2.0 for improved security and simplified integration. These APIs provide comprehensive single-user lifecycle management within Universal Directory. Learn more.

Enhancement

• Integration with HubSpot and UKG Pro: Integrating HubSpot and UKG Pro with Identity360 offers SSO and life cycle management to streamline user access. This integration simplifies the login process, boosts productivity, and ensures secure access to the right resources across platforms.
• Manager macro in notification templates: Use the manager macro to notify managers when orchestration is triggered for their direct reports, keeping them informed of any updates or changes.

Features

• Custom roles for help desk technicians: Create custom roles that allows for granular control over user permissions for efficient delegation of identity management tasks. To learn how to create custom roles for delegation, refer to this guide.
• Bookmark applications for SSO: Introducing a new way to integrate external applications into Identity360 with the bookmark feature, providing flexibility to applications that doesn't have an existing integration or support protocols such as SAML, OAuth or OIDC. To learn how to bookmark applications for SSO, refer to this guide.

Enhancements

• SSO for ManageEngine applications: Provide secure, one-click access to our on-premises applications, including ServiceDesk Plus, ADAudit Plus, ADManager Plus, and more, through SAML SSO.
• Integration with Zoho People: Identity360 enhances HR and IT operations by seamlessly integrating with Zoho People, providing import, synchronization, provisioning, access management, SSO, and MFA capabilities.
• Azure AD session management: Terminate Azure AD sessions for synced users, whether during offboarding or other scenarios, allowing administrators to swiftly end all active sessions for departing employees and prevent unauthorized access to resources. Learn more.
• Concurrent session blocking: For enhanced security, you can now restrict users from having concurrent sessions across both Identity360 and other enterprise applications integrated within it. Learn more.
• Application group assignment: Facilitate precise access control by assigning applications to groups, ensuring only designated users within those groups can access the application. Learn more.

Enhancement

• Identity360 now extends its integration support to include Salesforce Lightning.

Feature

• Endpoint MFA: Identity360 extends its MFA support to protect Windows machines joined to Azure AD or part of hybrid Azure AD environments with an additional layer of authentication. It also secures remote desktop sessions and User Account Control (UAC) prompts and ensures heightened security and compliance with regulatory mandates.

Enhancement

• Restrict dictionary words: The password policy enforcer now supports dictionary rule, enhancing security by restricting the inclusion of dictionary words in passwords.

Issue fixes:

• The issue affecting efficiency of the directory synchronization has now been fixed.
• An authentication issue encountered while executing Azure PowerShell commands when Identity360 is the identity provider in your Azure AD tenant has now been resolved.

Issues fixed:

• The delay in creating users in Azure AD has been resolved.
• An issue with displaying the correct error messages for failed user creation has been fixed.

Issue fixed:

• An issue with the alignment of SSO applications in the Identity360 user portal dashboard while modifying the screen size has now been resolved.

Enhancement:

• The Metadata URL within the IdP details for SSO configuration can now be publicly accessed when shared.
• You can now add a Relay State value while configuring SAML-based SSO configuration for custom applications.

Issues fixed:

The following issues have been fixed in this release:

• Azure AD sync runs indefinitely if there are over 1000 user modifications when the sync is triggered manually.
• Login issues encountered by users who are already using other Zoho products.
• An issue in modifying users in bulk.
• An issue with viewing and managing directories integrated with Identity360 by technicians who are already using other Zoho products.

Issues fixed:

The following issues have been fixed in this release:

• Delay in synchronizing Azure AD users and domains with Identity360.
• Issue with customizing the product logo due to image size.
• Issue in creating groups with more than ten users.

Introducing Identity360: A cloud-native identity platform for workforce IAM!

Features:

• Universal Directory: Take your identities to the cloud and seamlessly store user data and onboard employees.
• Identity life cycle management: Efficiently create users with smart templates and manage the users' organizational journey across integrated directories and applications.
• Orchestration: Set up orchestration profiles to automate provisioning, deprovisioning, and access control for user accounts to enhance identity management.
• SSO for cloud applications: Enable SSO for any application that supports SAML, OAuth, or OpenID Connect protocols, including your custom applications.
• MFA for enterprise applications: Enforce MFA to protect your enterprise applications from unauthorized access.
• Access management: Regulate access to your cloud resources and implement role synchronization across applications when a user's role is modified in the directory.
• Help desk delegation: Delegate routine identity and access management tasks to help desk technicians, managers, and other non-admin users using built-in help desk roles without elevating their native permissions.
• Reports and audit: Gain deep insights into user activities, application usage and accesses, and ensure compliance using pre-built reports.