Bank Street College of Education: Building a secure foundation for learning with Log360
About Bank Street College of Education
Bank Street College of Education is a private, nonprofit institution in New York City focused on progressive education and child development. It offers a Graduate School for aspiring educators, an independent School for Children, and various professional development initiatives. The College collaborates with schools, universities, museums, hospitals, and community organizations to enhance educational practices. Additionally, it works with childcare providers and educational media companies to support learning across diverse settings.
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Organization
Bank Street College of Education -
Country
USA -
Industry
Higher education
Breaking down the business requirements
Bank Street College of Education needed a robust solution to monitor its infrastructure environment. Arshad Ahmed, director of IT, explained,
"Primarily, we were looking for a product to monitor our infrastructure environment... Log360 turned up in the list."
The team conducted due diligence, including demos and evaluations, and ultimately chose Log360. A key factor in their decision was their existing familiarity with other ManageEngine products. Ahmed added,
"Because we were already using some of the products from your portfolio in our environment, it made sense for us to leverage that to Log360."
The solution needed to meet a significant portion of the institution's requirements.
The solution: ManageEngine Log360
Bank Street College of Education selected ManageEngine Log360 after a thorough evaluation of several SIEM solutions. Key factors in its decision included competitive pricing, robust 24/5 support, and the ability to consolidate multiple security functions into a single platform. The institution also appreciated the flexibility Log360 offered in setting up monitoring to meet its specific needs. While acknowledging the inherent learning curve of any comprehensive security product, it found Log360's wide range of capabilities to be a significant advantage. A crucial benefit was the ability to integrate diverse aspects of its IT infrastructure for centralized monitoring within Log360.
Salman Sheikh, application developer, emphasized the improved visibility Log360 provided, particularly in managing firewall logs. He described the typical challenge of firewall log management:
"Data coming off the firewall is always a fire hose, always is, always will be... it's like a million hits a second."
Log360, with the assistance of the implementation team, helped the IT team filter out much of the noise from these logs, resulting in more actionable and usable security information. Ahmed also highlighted Log360's user-focused monitoring tools, including audit features and UEBA for detailed login analysis. He expressed enthusiasm for the UEBA capabilities, stating,
"We are still wrapping our minds around [how] that is just so cool."
These features provide valuable insights into user behavior and potential insider threats.
Explore Log360's online demoStreamlined implementation and expert support
The implementation process benefited greatly from the expertise of the Log360 team, specifically Afshaan. Ahmed emphasized the importance of this support:
"His knowledge, I would say, is the most critical part of our implementation."
Sheikh echoed this sentiment, stating:
"[Not] working with Afshan would have taken us a year of continuous help tickets on our own and stumbling in the dark."
They clearly valued Afshan's deep product knowledge and guidance throughout the implementation.
Outcomes and improvements
While the transcript doesn't detail specific outcomes in terms of quantifiable improvements, it's clear that Log360 has provided Bank Street College of Education with enhanced visibility into its infrastructure and user activity. The real-time filtering of firewall logs and the user behavior analytics capabilities are valuable assets for proactive security monitoring and threat detection. When asked about recommending the implementation services, Ahmed stated,
"Log360, personally, I would [give] it about an eight"
on a scale of one to 10. Overall, Log360 appears to have provided Bank Street College of Education with a more robust and comprehensive security monitoring platform.
About OnboardPro
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and product use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on the business needs.
About Log360
Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. Vigil IQ, the solution's TDIR module, combines threat intelligence, ML-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.
Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. It combines threat intelligence, machine learning-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.
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