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Shared mailboxes allow a group of people in your organization to manage and send emails from a single account. When someone in the group responds to a message sent to the shared mailbox, the email appears to come from the shared mailbox rather than from the individual user.
Creating a shared mailbox in Exchange Online generates an active user account with a system-generated password. The tables below compares shared mailbox creation and management using Exchange Online and M365 Manager Plus.
Use the following cmdlet to create a shared mailbox using the Exchange Online PowerShell:
New-Mailbox -Shared -Name "Sales Department" -DisplayName "Sales Department" -Alias Sales | Set-Mailbox -GrantSendOnBehalfTo MarketingSG | Add-MailboxPermission -User MarketingSG -AccessRights FullAccess -InheritanceType All
Easily create and manage shared mailboxes in Microsoft 365.