Download Service Packs and Hotfix

We recommend users to move to the latest version build #11.1.2408.12 (See what's new)  

For Android agent release notes, refer to this link.

For iOS agent release notes, refer to this link.

Instructions to apply Service Packs & Hotfixes 

NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation. Also, installing Service Packs doesn't affect the device enrollment/management or device-MDM server communication. 

1. Stop Mobile Device Manager Plus through Start --> Programs --> ManageEngine Mobile Device Manager Plus --> Stop Mobile Device Manager Plus
2. Important: Take a backup of the Mobile Device Manager Plus installation directory (<Install_Dir>/MDMServer) to avoid any data loss during the upgrade process.
3. Execute the UpdateManager.bat file present in the <MDMP_Home>/bin directory.
4. Click 'Browse' and select the .ppm file you have downloaded.
5. Click 'Install' to install the service pack/hotfix. This may take few minutes depending on the amount of data that needs to be migrated.
6. Wait until the service pack/hotfix is fully installed.
   NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation
7. Click 'Close' and then click 'Exit' to exit the Update Manager tool.
8. Now start Mobile Device Manager Plus.