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Service Pack for 12.8.000 & above customers

Version 12.8.405

SHA256 Value: 2783b09016627e5b8ce82ab187455addcee9d246652044da249e3d67f900e0d1

(Released on February 06, 2025)
Read and accept the License Agreement before downloading this software.
Upgrade path for previous versions | Steps to apply service pack | README | Find my build number

How to apply service pack?

  • 1. Choose your
    upgrade path.
  • 2. Download the
    appropriate PPM file.
  • 3. Apply it in
    OpManager MSP.
  • 4. Restart
    OpManager MSP.

Choose your upgrade path

Current build Upgrade path to the latest build SHA256 Value
12.8.000 & above Install the service pack to move to the latest build. 2783b09016627e5b8ce82ab187455addcee9d246652044da249e3d67f900e0d1
12.7.000 to 12.7.317 Install the service pack to move to the build 12.8.003. 15e2a2796b47559e922f85f1e5a833dee3084f9a501467750558f723ba479d33
12.6.000 to 12.6.329 Install the service pack to move to the build 127007. 6bb156bcf907bdef437b257c662e8c997684578134ee666be102a4d25d5e7698
12.5.228 to 12.5.659 Install the service pack to move to the build 126007. 6f52f73b852ce7acf7d75537bd8b9f7106edeba55d03f7076073f27a94be48b5

 

Note:

 

Steps to apply the service pack to OpManager MSP

Step 1: OpManager MSP Database Backup

  1. Stop the OpManager MSP Central and all probe services.
  2. Backup the OpManager MSP database in one of the following methods:
    1. If the backend database is installed on an MSSQL server, take an SQL backup of OpManager MSP database and all the dependent plug-in databases.
    2. If OpManager MSP is installed on a Windows machine, go to the bin > backup folder under OpManager MSP installation directory and execute the BackupDB.bat as administrator for the Central server and all probe servers.
    3. If OpManager MSP is installed on a Linux machine, go to the bin > backup folder under OpManager MSP installation directory and execute the BackupDB.sh as root user for the Central server and all probe servers.
    4. If OpManager MSP is installed on a virtual machine, take a VM snapshot of the Central and all probes.

Step 2: updating the Central Server

  1. Start all Probe services for Smart Update to take effect.
  2. Go to the bin folder under OpManagerMSPCentral installation directory.
    1. Windows OS: Run the UpdateManager.bat file as administrator.
    2. Linux OS: Run the UpdateManager.sh file as root user.
  3. The Update Manager launcher appears on the screen.
  4. Browse the required Update Pack file and click on Install.
  5. Follow the on-screen instructions to apply the Update Pack.
  6. Once the update is complete, start the OpManagerMSPCentral Service for the update to take effect.

Step 3: Smart Update (Automatic updating of Probe servers)

  1. The Probe will automatically contact the Central server.
  2. Once the Probe server detects a build number mismatch with the Central server, all the Probe services will be stopped.
  3. The Probe server downloads the Update Pack from the Central server and starts updating.
  4. Once the update process is complete, restart all Probe services.

How can I find the build number of OpManager MSP?

  1. In the Web Client, click on the "Administrator" icon in the top right corner of the page.
  2. Search for the 'Build Number' among the product details listed.
  3. Check the following image guide to locate the build number.

 

Need help ?

Want help with upgrading OpManager MSP to the latest version? Contact OpManager MSP Support.

 

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