Remote Host

In organizations with complex network setups, such as those using proxy servers and load balancers to manage large numbers of users and resources, accurately tracking user access can become challenging. This is because audits and reports often capture the IP address of the load balancer or proxy server rather than the actual IP address of the user's machine. As a result, when multiple requests are routed through the same load balancer or proxy server, they appear to come from the same IP address, obscuring the true origin of the access and leading to a loss of critical user access information.

The Remote Host feature in PAM360 addresses this challenge by identifying the actual IP addresses of user machines accessing target resources through a load balancer or proxy server. By leveraging the Remote Host Header, PAM360 ensures that audits and reports reflect the true user access details, providing greater visibility and accountability within the organization.

Follow these steps to configure the remote host header in your environment successfully:

1. Navigate to Admin >> Server Settings >> Remote Host.
2. Enter the header information retrieved from the load balancer or proxy server's 'conf' file in the Remote Host Header field.
   
3. Click Test to validate the provided header information with your load balancer or proxy server.
4. Upon successful test validation, click Save to complete the remote host configuration.
5. Click clear to clear the remote host configuration.

By offering the ability to configure a remote host in environments with complex topologies that include load balancers and proxy servers, PAM360 enhances its audit and reporting capabilities, ensuring accurate tracking of user access.