Troubleshooting QNAP NAS auditing

Understand and resolve some common issues you might face while auditing your QNAP network attached storage (NAS) servers using ADAudit Plus.

1. "Yet to fetch event data" / "The timestamp is not updated" / "No data is received"

   Ensure that the IP address of the ADAudit Plus server is configured in the QuLog Center in order to receive forwarded logs.

2. "Error in getting shares" / "Access is denied"

   Ensure that the user configured under Domain Settings has permission to read the target shares from the MMC snap-in.

3. "Error - Syslog Listening stopped"

   On the ADAudit Plus web console, navigate to Admin > General Settings > Connection > General. Set Current Syslog Status to On.