Install APM Insight Java Agent on Jira - Applications Manager User Guide

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Install APM Insight Java Agent in Jira server

Follow the below steps to install APM Insight Java agent in Jira server:

Download the latest APM Insight Java agent (apminsight-javaagent.zip) file.

Extract the zip file to a new directory to find agent jar and its configuration files.

Open the apminsight.conf file in any text editor and include the following keys:

license.key=[LICENSE KEY]
apm.host=http://[HOST]:[PORT]

Example:

license.key=APMI_74447444b666d7ab5174cc3021a9b68dd4b3364d50f99c2969360810313e8fac
apm.host=http://apm-prod-server:9090

To learn more about the configurations, visit our Configuration Guide page.

For Windows, edit the catalina.bat file located under <Installation_Directory>/atlassian/jira/bin/directory to add the following JVM argument:

set "JAVA_OPTS=%JAVA_OPTS% -javaagent:{full_path_to_agent_directory}/apminsight-javaagent.jar -Datlassian.org.osgi.framework.bootdelegation=com.manageengine.*,sun.*,org.apache.xerces,org.apache.xerces.*"

For Linux, edit the catalina.sh file located under <Installation_Directory>/atlassian/jira/bin/directory to add the following JVM argument:

#!/bin/sh
JAVA_OPTS="$JAVA_OPTS -javaagent:{full_path_to_agent_directory}/apminsight-javaagent.jar -Datlassian.org.osgi.framework.bootdelegation=com.manageengine.*,sun.*,org.apache.xerces,org.apache.xerces.*"

Restart the Jira server.

Note:

You can also configure a secure APM URL. Ensure that the connection is stable and free from certificate-related issues.
Example: https://apm-prod-server:8443
For an Applications Manager failover setup, you can specify multiple hosts in a comma-separated format (supported from Java Agent v6.8), as shown below:
apm.host=http://apm-prod-server-A:9090, http://apm-prod-server-B:9090

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Install APM Insight Java Agent in Jira server

Active Directory
management Manage, track, and secure Active Directory

Identity governance
and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access
managementControl and secure privileged access to critical enterprise systems

Enterprise and IT service
managementDeliver a consistent employee experience across business functions

Customer service
managementBuild a one-stop portal for customers with efficient account management

IT asset
managementCentralize and automate the complete IT asset life cycle

Network and server
performance monitoringEnsure network, server, and storage reliability with AI-powered insights

IT incident
managementEfficiently manage and resolve IT incidents while ensuring transparency

Cloud-native solutions for IT managementMonitor, manage, audit, and secure your multi-cloud
and hybrid infrastructure