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Applicable For Endpoint Central MSP 
 
 

Agent Migration from On-premise to Cloud

Points to be noted before initiating the migration process

  • The associated data with the computers will not be migrated to Cloud.
  • The queued configurations associated with each computer will be suspended automatically after migrating the agent.
  • The below-mentioned steps should be followed after signing up for Endpoint Central Cloud, and before you add the computer details in the Cloud console.
  • This collection should be deployed from Endpoint Central OP console.
  • Before deploying the script to the target machines, it is highly recommended to test it on a couple of machines, and then proceed with batch-wise deployment.

To know more about data migration, click here.

The below-given steps will help you migrate the agents to Endpoint Central Cloud.

  • Windows
  • Mac
  • Linux

Windows Agent Migration

1. Download the new agent package

  • Open the Endpoint Central Cloud console.
  • Navigate to the Agent -> Computers
  • Select the required remote office
  • Click the Download Agent button
  • Rename the file to LocalOffice_Agent.exe and place it In a folder.

2. Download the zip

  • Extract and copy the contents from this link to the previously created folder.

3. Generate AgentCleanupToolclient

  • Follow the steps in this doc to create the agent cleanup tool and place the generated AgentCleanupToolClient.exe to the same folder.
  • The folder should contain the below files.

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4. Open command prompt with Admin rights and run ExeCreation.bat and generate Agent.exe

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5. Copy the file Agent.exe to the client machine and run it in CMD as administrator with /silent argument Eg: > Agent.exe /silent.

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6. Ensure if the migration is working seamlessly.

7. In the Endpoint Central server web console, navigate to Configuration-> Windows-> Custom Script-> Computer

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8. Enter the name of the configuration and click the Create\Modify script and add the script to repository. Click here to download the script.

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9. Once done, select the script in the custom script configuration.

10. In dependency files upload the previously generated Agent.exe file. Select the target and deploy the configuration

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11. Once the changes applied the agent will be moved to the new server console.

Mac Agent Migration

1. In the Endpoint Central on-premise web console, navigate to Agent tab -> Agent Settings -> Agent Protection Settings and disable Restrict users from uninstalling the Agent and Distribution server , if enabled.

2. Download the Mac agent from Endpoint Central cloud console. To download the Mac agent, open the server web console --> Agent tab --> Computers --> Select the required remote office --> Click the Download Agent button.

3. Download Migration.sh to the same directory.

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4. Zip the package with serverinfo.plist and Migration.sh

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5. Navigate to Endpoint Central console -> Software deployment -> Add Package -> Mac

6. Create a Mac package by uploading the Archive.zip generated. In advanced options, type sh ./Migration.sh as shown

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7. Create a Mac Software Deployment configuration and deploy the created package to required machines on-premise. It is recommended to apply the configuration to a few test machines first.

Linux Agent Migration

1. In the Endpoint Central Cloud console, navigate to Agent tab -> Agent Settings -> Agent Protection Settings and disable Restrict users from uninstalling the Agent and Distribution server , if enabled.

2. Download the Linux agent from Endpoint Central cloud console. To download the linux agent, open the server web console --> Agent tab --> Computers --> Select the required remote office --> Click the Download Agent button --> Rename the file to UEMS_LinuxAgent.bin and place it in a folder.

3. Create a Linux custom script configuration.

op-cloud-migration-linux

4. Add the script copyAgentFiles.bash to script repository and add below dependency files.

  • DesktopCentral_LinuxAgent.bin/UEMS_LinuxAgent.bin (In the zip file downloaded from DC cloud console)
  • serverinfo.json (In the zip file downloaded from DC cloud console)
  • LinuxAgentInstaller.bash

Note: After configuration is successfully applied, it will take a maximum of 10 minutes to installing the new agent. It is recommended to apply the configuration to a few test machines first.

5. Define the targets and apply the configuration.

This way, all the Endpoint Central agents will be migrated from OP to Cloud, thereby ensuring a seamless agent installation process.

Note: This feature is applicable for the Cloud edition of Endpoint Central.