ADSelfService Plus Knowledge Base

Identity and access management
Unified service management
Unified endpoint management and security
IT operations management and observability
Security information and event management
Advanced IT analytics
Low-code app development
Cloud solutions for enterprise IT
IT management for MSPs

Active Directory
management Manage, track, and secure Active Directory

Identity governance
and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access
managementControl and secure privileged access to critical enterprise systems

ADManager Plus
Active Directory, Microsoft 365, and Exchange management and reporting
ADAudit Plus
Hybrid AD, cloud, and file auditing; security; and compliance
ADSelfService Plus
Identity security with adaptive MFA, SSPR, and SSO
Exchange Reporter Plus
Reporting, auditing, and monitoring for hybrid Exchange and Skype
RecoveryManager Plus
Active Directory, Microsoft 365, and Exchange backup and recovery

AD360
Workforce identity and access management for hybrid ecosystems
Identity360
A cloud-native identity platform for workforce IAM
M365 Manager Plus
Microsoft 365 management, reporting, and auditing

PAM360
Complete privileged access security for enterprises
Password Manager Pro
Privileged password management
Access Manager Plus
Secure remote access and privileged session management
Key Manager Plus
SSH key and SSL/TLS certificate management

Enterprise and IT service
managementDeliver a consistent employee experience across business functions

Customer service
managementBuild a one-stop portal for customers with efficient account management

IT asset
managementCentralize and automate the complete IT asset life cycle

ServiceDesk Plus
Full-stack service management for enterprises

SupportCenter Plus
Customer support with built-in billing for businesses

AssetExplorer
IT asset management with an integrated CMDB

SIEM Spot, investigate, and neutralize security threats

Log and compliance managementGain deeper visibility into security events and ensure compliance

Security auditingAudit Active Directory, cloud platforms and files to enhance your security posture

Log360
Unified SIEM solution with integrated DLP and CASB capabilities

EventLog Analyzer
Comprehensive log and IT compliance management
Firewall Analyzer
Firewall rule, configuration, and log management

ADAudit Plus
Hybrid AD, cloud, and file auditing; security; and compliance
SharePoint Manager Plus
SharePoint reporting and auditing
M365 Security Plus
Microsoft 365 security
Cloud Security Plus
Cloud security monitoring and analytics
DataSecurity Plus
File auditing, data leak prevention, and data risk assessment
FileAnalysis
File security and storage analysis

SIEM Hubspot

Endpoint management and protection platform (UEM and EPP)Secure and manage endpoints to protect your IT assets effectively

Endpoint managementAchieve intelligent IT device management with zero user intervention

Endpoint securityDefend against threat actors with proactive and reactive measures

Endpoint Central
Integrated endpoint management and protection platform

Patch Manager Plus
Automated patching across multiple OSs and over 850+ third-party apps
Patch Connect Plus
Simplified third-party patch deployment via ConfigMgr and Intune
Mobile Device Manager Plus
Seamless mobile device management from onboarding to retirement
Remote Access Plus
Remote troubleshooting with integrated chat, voice, and video
OS Deployer
Automated OS image creation and seamless role-based deployment

Vulnerability Manager Plus
Prioritization-focused enterprise vulnerability management
Application Control Plus
App control and endpoint privilege management software
Device Control Plus
Data theft prevention with strict peripheral device control
Browser Security Plus
Browser security with isolation, lockdown, and activity tracking
Endpoint DLP Plus
Sensitive data protection and compliance for endpoint devices
Ransomware Protection Plus New
Real-time ransomware mitigation and file recovery for business continuity
Malware Protection Plus New
Next-gen antivirus software for threat detection and breach prevention

Free Windows admin tools Free system tools

Full-stack observability and digital experience monitoringAchieve end-to-end visibility, proactive issue resolution, and enhanced security

Network and server
performance monitoringEnsure network, server, and storage reliability with AI-powered insights

IT incident
managementEfficiently manage and resolve IT incidents while ensuring transparency

OpManager Plus
Full-stack observability with AIOps and digital experience monitoring
Site24x7
AI-powered, all-in-one SaaS platform for observability and digital experience monitoring
Applications Manager
Digital experience, application performance, and infrastructure monitoring
Digital Risk Analyzer
All-in-one vendor risk assessment tool to ensure domain security

OpManager
Network, server, and storage performance monitoring
NetFlow Analyzer
Bandwidth monitoring and traffic analysis
Network Configuration Manager
Network change and configuration management
Firewall Analyzer
Firewall rule, configuration, and log management
OpUtils
IP address and switch port management

AlarmsOne
Centralized IT alert management
Site24x7 StatusIQ
Status pages for real-time status and incident communication

DNS and DHCP managementOptimize IP address and domain management

CloudDNS
All-in-one DNS management service
DDI Central
Unified DNS, DHCP, and IP address management

Cloud cost managementRight-size and take control of your cloud costs

CloudSpend
AI-powered cloud cost observability for modern businesses

Related free tools

IT analyticsConnect to your IT applications and visualize all facets of your IT

Analytics Plus
AI-powered unified analytics platform to correlate all IT data
SaaS Manager Plus
SaaS management platform to maximize ROI

Cloud-native solutions for IT managementMonitor, manage, audit, and secure your multi-cloud
and hybrid infrastructure

Business applications for ITBoost productivity and improve team collaboration

Identity360
A cloud-native identity platform for workforce IAM
ServiceDesk Plus
Full-stack service management for enterprises
AssetExplorer
IT asset management with an integrated CMDB
Endpoint Central
Unified endpoint management and security
Mobile Device Manager Plus
Comprehensive mobile device management
Remote Access Plus
Enterprise remote access
Patch Manager Plus
Automated multi-OS patch management
Site24x7
Full-stack monitoring for IT admins, DevOps, and SREs

Site24x7 StatusIQ
Status pages for real-time status and incident communication
CloudSpend
Cloud cost management for modern software teams
SaaS Manager Plus
SaaS management platform to maximize ROI
AlarmsOne
Centralized IT alert management
Log360 Cloud
Secure your IT infrastructure and prove compliance from the cloud
Analytics Plus
AI-powered unified analytics platform to correlate all IT data
CloudDNS
An all-in-one DNS management service to keep your business online

Zoho Creator
Low-code application development platform
Zoho Assist
Remote support software
Zoho Projects
Collaborative project management
Zoho Sprints
Agile project management
Zoho Workplace
All-in-one collaboration tool for unified communication
Zoho Mail
Secure email hosting solution for businesses
Zoho Meeting
All-in-one video conferencing solution for remote business meetings
Zoho Lens
All-in-one AR remote assistance software solution for remote collaboration.

Our Datacenters AWS marketplace Azure marketplace

Custom solution builderBuild tailor-made apps to automate operations at your organization

AppCreator
Advanced low-code platform for building powerful applications

Solutions for MSPsGrow your MSP business with scalable and secure IT management solutions

RMM Central
Unified network monitoring and endpoint management for MSPs
ADManager Plus MSP
Unified Active Directory management and reporting solution for MSPs
Log360 MSSP
Unified SIEM solution for MSSPs
EventLog Analyzer MSSP
Log management and advanced threat intelligence for MSSPs
PAM360
Complete privileged access security for enterprises
Password Manager Pro
Privileged password management
ServiceDesk Plus MSP
Full-stack service management for MSPs

Endpoint Central MSP
Unified endpoint management and security
Mobile Device Manager Plus MSP
Comprehensive mobile device management
OpManager MSP
Network performance monitoring
Site24x7
Remote monitoring for MSPs and CSPs

View all products



Active Directory Error code532 - password expired Category: Error code \| Last Updated: March 21
Active Directory Error code773 - user must reset password Category: Error code \| Last Updated: March 21
Active Directory Password Reset best practices Category: Pasword Issues \| Last Updated: Aug 20
How to solve active directory password complexity issue \| ADSelfService Plus Category: Pasword Issues \| Last Updated: March 21
The New Password and confirm password boxes missing at locked screen after password expires Category: SSPR \| Last Updated: April 21
Users can't login to the domain after remote password changes Category: Pasword Issues \| Last Updated: Aug 20
Ways to reset Active Directory Password Category: Pasword Issues \| Last Updated: Aug 20

Identity and access management

Unified service management

Unified endpoint management and security

IT operations management and observability

Security information and event management

Advanced IT analytics

Low-code app development

Cloud solutions for enterprise IT

IT management for MSPs

Active Directory management Manage, track, and secure Active Directory

Identity governance and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access managementControl and secure privileged access to critical enterprise systems

Enterprise and IT service managementDeliver a consistent employee experience across business functions

Customer service managementBuild a one-stop portal for customers with efficient account management

IT asset managementCentralize and automate the complete IT asset life cycle

SIEM Spot, investigate, and neutralize security threats

Log and compliance managementGain deeper visibility into security events and ensure compliance

Security auditingAudit Active Directory, cloud platforms and files to enhance your security posture

Endpoint management and protection platform (UEM and EPP)Secure and manage endpoints to protect your IT assets effectively

Endpoint managementAchieve intelligent IT device management with zero user intervention

Endpoint securityDefend against threat actors with proactive and reactive measures

Full-stack observability and digital experience monitoringAchieve end-to-end visibility, proactive issue resolution, and enhanced security

Network and server performance monitoringEnsure network, server, and storage reliability with AI-powered insights

IT incident managementEfficiently manage and resolve IT incidents while ensuring transparency

DNS and DHCP managementOptimize IP address and domain management

Cloud cost managementRight-size and take control of your cloud costs

IT analyticsConnect to your IT applications and visualize all facets of your IT

Cloud-native solutions for IT managementMonitor, manage, audit, and secure your multi-cloudand hybrid infrastructure

Business applications for ITBoost productivity and improve team collaboration

Custom solution builderBuild tailor-made apps to automate operations at your organization

Solutions for MSPsGrow your MSP business with scalable and secure IT management solutions

Active directory Issues - Error codes

Active Directory
management Manage, track, and secure Active Directory

Identity governance
and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access
managementControl and secure privileged access to critical enterprise systems

Enterprise and IT service
managementDeliver a consistent employee experience across business functions

Customer service
managementBuild a one-stop portal for customers with efficient account management

IT asset
managementCentralize and automate the complete IT asset life cycle

Network and server
performance monitoringEnsure network, server, and storage reliability with AI-powered insights

IT incident
managementEfficiently manage and resolve IT incidents while ensuring transparency

Cloud-native solutions for IT managementMonitor, manage, audit, and secure your multi-cloud
and hybrid infrastructure