Mobile device management (MDM) for iOS, Android, and Windows devices.

With the growing number of mobile devices in the corporate world, you need a way to scrutinize any mobile device that accesses your client's resources. MSPs have to scrutinize the devices that enter their client's business environment. It can be a corporate owned or personal device (BYOD). RMM Central help MSPs perform mobile device management to configure and secure their clients' mobile devices from a central place. It simplifies the work of administrators by making them perform both desktop management and mobile device management using a single console.

 

Mobile device management features

 

1. Mobile application management.

Device management doesn't end with configuring policies, retrieving asset information, and securing your client's devices. Application management is just as important as setting up the employees' mobile devices.

With RMM Central, you can:

• Create your own enterprise app catalog.
• Manage and distribute both in-house and third-party applications.
• Integrate with the Apple Volume Purchase Program (VPP) and Google's Play for Work, allowing simple distribution of commercial apps.
• Blacklist and whitelist mobile applications.
• Audit your app inventory.

2. Mobile security management

Enforce stringent policies at various levels to suit your client-specific security needs.

With RMM Central's mobile security management feature, you can:

• Enforce device passcodes to prevent unauthorized access.
• Remotely lock devices to prevent the misuse of lost or stolen devices.
• Track devices in real time with geo-location tracking.
• Wipe a device's data completely to make it as good as new.
• Perform a corporate wipe to remove corporate data only, leaving personal data intact. This feature is most useful in bring your own device (BYOD) environments, where employees access corporate data on their personal devices.

3. Profile management.

Protect your client's corporate resources by configuring and enforcing policies on mobile devices.

With RMM Central, you can create and configure policies and profiles for different departments or roles.

With RMM Central's profile and policy management feature, you can:

• Configure policy and profile settings for accessing enterprise resources.
• Restrict the use of applications such as the camera, YouTube, browsers, and more.
• Regulate access to corporate accounts including email, Wi-Fi, and VPN accounts.
• Create a logical group of devices based on department or location. You can also create groups to distinguish corporate devices from employees' personal devices. Apply policies or restrictions and distribute apps to all devices in a group.

4. Mobile content management.

When employees use mobile devices for work, they need access to corporate resources on their devices.

RMM Central allows admins to remotely share documents to employees' devices, all without compromising security. 

With RMM Central, you can:

• Create a content repository to store documents.
• Distribute documents in various formats, including DOC, PDF, PPTX, and more.
• Restrict document sharing between unmanaged devices.

5. Email management.

RMM Central lets you securely manage corporate emails through platform containerization and Exchange ActiveSync. With mobile email management, you can configure, secure, and manage your client's corporate email accounts for both enterprise-owned and personal devices.

With RMM Central, you can:

• Set up email security policies over the air.
• Containerize data to prevent unauthorized apps from accessing email data.
• Restrict users from modifying or removing their corporate email account.
• Selectively wipe corporate email accounts.

6. Containerization.

In a BYOD environment, employees can perform work-related tasks with their personal mobile devices. However, BYOD management only works if you can effectively manage these devices and protect your client's data from being compromised.

RMM Central gives you the ability to set policies and restrictions to keep client's enterprise data safe.  RMM Central allows you to containerize in the following ways:

• Enroll devices based on ownership.
• Create separate groups and define policies for BYOD and corporate devices.
• Wipe corporate data while leaving user data untouched, and secure corporate data when employees leave your client's organization.

7. Kiosk mode.

Lock down mobile devices to run a single app or a select set of apps. RMM Central supports lockdown functions for both iOS and Android devices.

With RMM Central, you can:

• Permit access to only a limited selection of apps.
• Create a customized homepage with only the permitted apps.
• Restrict access to the task manager and status bar.

8. Audits and reports.

Tracking and analyzing asset information helps you protect your client's sensitive corporate data. RMM Central provides out-of-the-box reports that allow you to audit devices.

With RMM Central's reporting capabilities, you can:

• Scan devices to ensure they are compliant with respective client's company policy.
• Obtain granular details about the apps running on managed devices.
• Generate predefined or customized reports immediately or at a scheduled time.

9. Asset management.

Unlike traditional workstations that reside within the physical workspace of an enterprise, mobile devices are used from multiple locations, complicating the process of managing and controlling them.

With RMM Central, you can:  

• Track and analyze asset information to protect sensitive corporate data.
• Retrieve complete information about devices, including device details, certificates, installed apps, and more.
• Gain complete visibility on devices with out-of-the-box reports.
• Remotely troubleshoot mobile devices in real time.

10. Device enrollment.

RMM Central serves as an endpoint management solution for MSPs that works across many device environments, providing necessary security protocols so that unauthorized users can’t gain access to your client's corporate network. 

You can enroll devices manually or automatically, enroll devices in bulk, or have users self-enroll their mobile devices.

RMM Central offers: 

• Automatic, manual, or over-the-air (OTA) device enrollment.
• Bulk enrollment of mobile devices using a CSV file.
• Authentication of enrollment with a one-time passcode or users' Active Directory credentials.