Windows System Tools

Periodic maintenance is necessary for smooth performance of a system. Tools like disk check, disk defragmenter, etc help in aforementioned system maintenance. It is practically impossible for administrators to manually perform these maintenance activities on individual computers.

RMM Central provides an option to schedule all these tasks on multiple computers simultaneously, at regular intevals. It also allows creating multiple tasks that can execute various tools on different target computers at specified intervals. Moreover, these tasks can also be scheduled during off hours so that productivity doesn't take a hit.

Disk defragmenter

Disk gets fragmented when users create or delete files and folders. The same is also caused by installation and uninstallation of programs. When a file or folder is deleted from the hard disk, the occupied space becomes free for new files. Now when a new file gets saved, the first available free space that is large enough for the file is used and the remaining part is saved in consecutive available free spaces or fragments.

Such fragmented disks brings down the performance of a system as it takes a long time to retrieve the fragmented data. Hence, periodic disk defragmentation is necessary to keep up the performance. RMM Central provides an option to run the disk defragmenter tool on multiple machines simultaneously. It supports the following options:

  • Verbose: Displays the complete analysis and disk defragmentation reports.
  • Analyze: Analyzes the volume and displays a summary of the analysis report.
  • Force Defragmentation: Forces disk defragmentation regardless of whether it needs to be defragmented.

Check disks

Disk errors related to bad sectors, cross-linked files, directory errors, etc. create problems in I/O operations. The check disk tool creates a status report of the disk based on its file system. RMM Central supports the following options to run the check disk tool:

  • Verbose: Displays the name of each file in every directory as the disk is checked.
  • Quick Check: This option is available only for the NTFS File system. Selecting this option will perform the check disk operation quickly by skipping the checking of cycles within the folder structure and by performing a less vigorous check of index entries.

Disk cleanup

The disk cleanup utility helps in determining the unused files in the disk and deletes them to significantly increase the free space.

Wake on LAN

Wake on LAN tool remotely 'wakes-up' a machine (boots-up a machine) that is present in the network and is switched off. For this tool to work, the machine should be configured to accept the Wake-on-LAN remote command. The Wake-on-LAN tool supports both manual and scheduled waking up of systems. It can be used to boot systems accross VLANs.

Remote shutdown

Remote shutdown tool of RMM Central allows administrators to perform the following tasks remotely:

  • Shutdown
  • Restart
  • Hibernate
  • Stand By
  • Lock Computers

These tasks can either be done manually or scheduled to run at specified intervals. Status of each task is available for verification. The users can be notified prior to a shutdown or restart operation and can choose to skip the operation, thereby, causing no intervention in the workflow. In addition to this, the admin can choose to leave the active users undisturbed.

Chat

RMM Central presents integrated chat, which makes the communication simple and efficient. This enables communication between IT administrators and users who are online, while trouble shooting endpoint issues. The auditing capability in chat helps enterprises stay compliant with standard regulations by recording and securely archiving a copy of each chat session.