From a business perspective, IT is a single entity made of several components or subdepartments, like networks, servers, bandwidth, network configurations, security, compliance, assets, and applications. The reality is that IT is a set of complex, disjointed, and fragmented tools and technologies that don't communicate well with one another. So, whenever there's an issue in one of its subdepartments, it creates a ripple effect in others. For instance, a network misconfiguration can lock people out of networks and applications, and halt day-to-day work.
Bringing visibility across subdepartments within IT can eliminate blindspots and help teams understand how events across subdepartments are inter-related, enabling them to quickly resolve problems.
Bring data from multiple IT apps into a single pane for analysis and reporting.
Track patterns to understand how solitary events create ripple events in other IT subdepartments.
Perform AI-led root cause analysis to isolate problems and discover long-lasting solutions.
