Unified analytics for ServiceDesk Plus and Endpoint Central

Analytics Plus, ManageEngine's IT analytics solution, integrates seamlessly with ServiceDesk Plus and Endpoint Central to give you a unified view of your IT environment. For example, you can now analyze the impact of security updates on the help desk?s incident volume and correlate the relationship between technicians' workload and endpoint vulnerabilities.

Benefits of integrating Analytics Plus with

Correlate trends in critical help desk and security metrics

Visualize how security updates impact your help desk's workload and how the amount of tasks on the help desk's plate affects timely delivery of security patches. This enables you to better plan and orchestrate security updates so there's minimal disruption to regular operations.

Correlate trends in critical help desk and security metrics

Upgrade to cybersecurity-focused asset management

Reimagine traditional asset management with a clear focus on security. Assign risk scores to assets based on vulnerabilities present, such as use of unauthorized software, unavailability of critical patches, and the assets age, and mitigate issues to ensure security.

Upgrade to cybersecurity-focused asset management

Measure the financial impact of security issues

Calculate the financial impact security breaches have on IT operations, such as the cost of an equipment replacement or upgrade, the additional labor involved in restoring services, or lost employee productivity.

Measure the financial impact of security issues

Manage vulnerabilities better with real-time insight into your security data

Leverage a built-in AI assistant to gain real-time insight into your security blind spots. Apply this knowledge to your organizations internet-facing assets so you can deploy security measures to the most vulnerable sections of your network.

IManage vulnerabilities better with real-time insight into your security data

Expedite threat response with ready-to-use reports

Fast-track threat detection and response with over 450 prebuilt reports and dashboards, including dedicated dashboards for vulnerability management and security threats, dashboards for asset ownership, and more.

Expedite threat response with ready-to-use reports

See what our customers have to say

Analytics Plus has helped increase our service desk productivity and overall responsiveness. We are now able to respond to incidents and service requests faster, resolve more requests, and continuously improvise our processes."


David Whitfield, IT customer services manager, F4 IT Services

Try Analytics Plus to get a holistic view of your IT.