Technological advancements have continued to make their way through all business sectors, spanning their reach from the simplest solutions to complicated systems. While this tremor is felt across all industries and sectors, the effect on the telecommunications industry is significantly higher. Due to the complexities involved in telecom IT, the malfunction of a single component might lead to catastrophic events, including but not limited to service outages.

To keep up with the ever-changing market trends and increased digitization, the telecom industry's network is now transitioning from an outdated legacy model towards a more efficient, distributed architecture.

However, this transition is swamped with bottlenecks such as the pace at which the network is being transformed and the complexities associated with scaling. The bottlenecks must be circumvented by developing a parallel, seamless, and integrated approach that results in the deployment of a full-scale, sustainable, hybrid model which acts proactively as opposed to the reactive efforts of legacy systems.

Making the transition from conventional systems to modern deployable solutions will help you in ensuring peak business continuity, enhancing the end-user experience, and bringing down the CapEx and OpEx costs.

How can network monitoring solutions keep an eye out on your telecom network?

A telecom network is business-critical, not only to its parent organization, but also to the businesses it caters to. The network must be highly scalable, reliable, agile, and resilient. Some of the key factors to focus on while monitoring a telecom network include continued availability of devices, ensured high uptime, optimum performance of devices, reduced latency, comfortable end-user experience, and vigilant security compliance.

Network monitoring solutions keep tabs on your network and maintain their hassle-free functioning. However, there is more to what a network monitoring solution, such as OpManager, can do for your IT network.

How network monitoring ensures the hassle-free functioning of your network?

Telecom network monitoring tool - ManageEngine OpManager
  • Real-time monitoring of your network and the devices associated with it so that you are aware of the happenings in your network at any given instance.
  • Holistic network monitoring that takes care of both on-premises and virtual networks alike.
  • Seamless integration with third-party applications that help you send out alerts quickly, in case of any mishaps.
  • Powerful visualization features that help you gain critical updates about your network at a glance.
  • Flexible monitoring that supports both agent-based and agentless monitoring types.
  • Reduced latency that further enhances end-user experience.
  • Demystifying complex network management issues.
  • Automated network monitoring with little to no manual intervention.
  • Ensured optimal performance of the network and the devices.
  • Strengthened network security, while staying compliant with standard industry norms and government frameworks.

Pain points to be addressed while monitoring a telecom network

The telecom industry is the spine of today's enterprises as they serve as a bridge for organizations and individuals to communicate with each other. Apart from their business-critical nature and the complexities involved in managing them, they are also a prime target for cyber hackers. Any security loopholes found in telecom networks could enable hackers to unleash mayhem, leading to severe repercussions.

While it is important to build a resilient network and enhance the end-user experience, what's also important in today's digital world is to ensure user privacy and data security by staying security compliant.

Business-critical metrics that IT teams must pay attention to

 
Availability

Device uptime is an important metric to consider while monitoring a network. By pinging a device at specific intervals, the availability of a device can be known. Learn more.

 
Performance

Critical metrics such as CPU and memory utilization, disk space, and disk partition each help IT admins better optimize their network for increased performance. Learn more.

 
Latency

The time difference between a request and the operation is known as latency. Higher latency might lead to lagging and resource hogging, thereby worsening the end-user experience. Learn more.

 
Storage

Ample storage is a must-have for an enterprise network. Maintaining optimum storage might alleviate the stress on your existing devices and increase their performance. Learn more.

 
VoIP

The Voice over Internet Protocol (VoIP) is a technique that is used to exchange voice and multimedia online. Constantly monitoring VoIP will help IT admins eliminate jitter and packet loss.

 
Security compliance

IT networks are business-critical to an enterprise and are the most prominent targets for cyberattacks. By taking suitable measures and staying security-compliant, enterprises can outrun downtime and increase their reliability.

 
Network traffic

Abnormal network traffic might be an indicator of outages or cyberattacks. Monitoring network traffic helps you stay proactive.

 
Hardware health

Hardware components are crucial to a network's uptime and performance. Any issue with hardware devices might bring the entire network down, thereby paving the way for unforeseen outages. Learn more.

Bottlenecks faced by IT admins while monitoring a telecom network

Today's networks, while becoming intelligent and agile, are also becoming increasingly complex in nature—to the point where even a master IT craftsman might be exhausted to deal with them. The following are some challenges faced by IT admins while monitoring a telecom IT.

 
Complex operational processes

A telecom network tends to span across a wide geographical area and has an immense reach. Moreover, the network must handle enormous amounts of data every second, which makes the operational process all the more complicated.

 
Scalability

The ever-changing marketing trends and increased competition are forcing enterprises to scale their network in order to handle tons of data and deliver a seamless end-user experience.

 
Hybrid networks

A telecom network is comprised of both wired and wireless components. To achieve peak network connectivity and reduced latency, IT admins must take care of both aspects.

 
Capacity planning and forecasting

A telecom network is highly dynamic due to the unpredictable nature of network traffic. Hence, capacity planning and forecasting can go a long way in helping you develop a secure, scalable, and sustainable network.

 
Network security and compliance

The telecom network is not only business-critical but also crucial to national security, since data breaches can be catastrophic. Also, there are a lot of compliance standards and security regulations to be adhered to for ensuring the security of the network.

OpManager, your go-to choice for network monitoring

This never-ending plight of an IT admin can better be tackled by using OpManager, a holistic network monitoring solution. OpManager—with its wide array of power-packed features and empowered by modern technologies—gives you a competitive edge over your network. OpManager's features can be leveraged to ensure the hassle-free functioning of your network. Monitor your network constantly, and take proactive measures to eliminate network downtime and service outages.

What makes OpManager stand out from its competitors?

OpManager can be pivotal in the quest to outmaneuver your network demands and develop a fully scalable network. The following are some of the key takeaways of what you get by using OpManager.

  • Automatic and scheduled discovery: OpManager's comprehensive discovery capabilities help you discover devices automatically the moment they are connected to the network. What's more, you can take manual control over the discovery process, and schedule them at your convenience.
  • Intelligent network monitoring: Recent technologies such as AIOps and machine learning are revolutionizing the way network admins monitor their networks. OpManager leverages these functionalities to deliver out-of-the-box features—such as Adaptive Thresholds, Root Cause Analysis, Network Path Analysis—with it's intelligent network monitoring system that takes into account the dynamic constraints associated with a network.
  • Multi-vendor network management: OpManager, with its multi-vendor network monitoring capabilities, supports 450+ vendors and 10,000+ device types. Your monitoring needs no longer need to be vendor-centric.
  • Hybrid network monitoring: OpManager's hybrid network monitoring helps you gain holistic visibility of your full stack while simultaneously monitoring your the on-premises and cloud aspects of your network.
  • Alerting and notifications: Merely monitoring the network for probable faults does no good unless acted upon. OpManager offers seamless integrations with third-party applications that help you send alerts and notifications to the concerned person at the right time.
  • Clear visualization: Clearly depicting the metrics gathered in order to gain insights is an integral part of network monitoring. OpManager offers powerful visualization features—such as Layer2 Maps, Business views, 3D rack, and floor views—that help IT admins gain a comprehensive understanding of their network.

Extending the scope of OpManager

ManageEngine OpManager is a comprehensive network monitoring toolkit that helps you get in-depth visibility into your network performance. Apart from network monitoring, OpManager also has a power-packed set of add-ons that help you with various crucial aspects of network management.

Monitor and optimize your network's bandwidth usage, and analyze traffic patterns using the ManageEngine Netflow Analyzer add-on. Keep an eye out for issues pertaining to latency, jitter, and packet loss, then overcome them effectively. Learn more.

Manage the IP addresses and switch ports in your network effectively, with the ManageEngine OpUtils add-on. Identify rogue devices and prevent complexities such as IP conflict, which might further hinder your network's day-to-day operation. Learn more.

Monitor your network's configuration changes, and conduct scheduled configuration backups and firmware vulnerabilities with the ManageEngine Network Configuration Manager add-on. Put up configuration change policies in place and ensure that you stay compliant with government mandated norms and frameworks. Learn more.

Monitor your network's firewall logs and ensure their optimum performance using the ManageEngine Firewall Analyzer add-on. Enhance the security of your network by monitoring your logs and neutralize security threats with the help of comprehensive forensic audits. Learn more.

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Customer reviews

OpManager

OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.

- Network Services Manager, Government Organization

Review Role: Infrastructure and Operations Company Size: Gov't/PS/ED 5,000 - 50,000 Employees

"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."

OpManager

Easy Implementation, Excellent Support & Lower Cost Tool

- Team Lead, IT Service Industry

Review Role: Infrastructure and Operations Company Size: 500M - 1B USD

"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"

OpManager

Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement

- NOC Manager in IT Service Industry

Review Role: Program and Portfolio Management Company Size: 500M - 1B USD

"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."

OpManager

Great Monitoring Tool

- CIO in Finance Industry

Review Role: CIO Company Size: 1B - 3BUSD

"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."

OpManager

Simple Implementation, Easy To Use. Very Intuitive.

- Principal Engineer in IT Services

Review Role: Enterprise Architecture and Technology Innovation Company Size: 250M - 500M USD

"Manage Engine support was helpful and responsive to all our queries"

 
 
 

Case Studies - OpManager

OpManager
Thorp Reed & Armstrong

Industry: Government

Randy S. Hollaway from Thorp Reed & Armstrong relies on OpManager for prompt alerts and reports.

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OpManager
Hinduja Global Solutions saves $3million a year using OpManager

Industry: IT

Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office process.

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OpManager
USA-Based Healthcare Organization Monitor's Network Devices Using OpManager and Network Configuration Manager

Industry: Healthcare

One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

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Netherlands-based real estate data company avoids system downtime using OpManager and Firewall Analyzer

Industry: Real Estate

Vabi is a Netherlands-based company that provides "real estate data in order, for everyone." Since 1972, the company has focused on making software that calculates the performance of buildings. It has since then widened its scope from making calculations.

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Global news and media company

Industry: Telecommunication and Media

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks.

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