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ADManager Plus' Active Directory automation and reporting features help FHI360 save valuable time and enhance IT staff productivity

About FHI360

FHI360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally-driven solutions. Its staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication, and social marketing, creating a unique mix of capabilities to address today's interrelated development challenges. FHI360 serves more than 60 countries and all U.S. states and territories.

The Business Challenges

FHI360 admins were funneling too many productive hours on routine tasks. This reduced the amount of time they could spend on more important tasks that required their attention. FHI360 was looking for a tool that would let its IT staff automate these repetitive tasks.

Since FHI360 operates out of more than 60 countries including the USA, it has a large number of admins. Delegation had become a challenge, and FHI360 needed a tool that could provide granular permission assignment. 

Company

FHI360

Industry

NGO

Location

United States

The ADManager Plus Advantage

FHI360 tried ADManager Plus for its flexible automation feature that ensures error-free execution of repetitive tasks, saves admins valuable time and effort, and enhances IT staff productivity. Tad Gorenflo, senior systems administrator at FHI360, said, 

"Automation and reporting functions let us improve our service level but spend less time doing routine tasks."

According to Gorenflo, ADManager Plus' user templates feature—that helps administrators standardize values and customize user creation or modification—has also been a valuable addition for FHI360. 

Gorenflo also vouched for the "totally granular permission assignment capability" of the Help Desk Delegation feature, which allows admins to delegate tasks to non-administrative users with appropriate authentication and authorization controls using access request feature.

Gorenflo also added that the tech support team "is very good to work with, very quick to respond," and the frequent free online training sessions, "improved our knowledge of the product's capabilities."

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.

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