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Vitel A.S. simplifies Active Directory management using ADManager Plus

About Vitel A.S.

Founded on January 8, 1993, VITEL A.S. is a leading company in the Turkish IT market. It specializes in network and communication solutions and has served over 3,000 companies over the last 20 years, both in Turkey and abroad, providing maintenance and delivering technical support and consultancy services.

The business challenge: Routine Active Directory (AD) tasks are mundane and error-prone

Organizations often find it hard to manage their Active Directory manually. Creating and modifying users in bulk takes time when done manually and is an error-prone task.

Vitel A.S.'s IT technicians and administrators were carrying out these tasks through conventional, manual methods like using native AD tools or PowerShell, which affected their productivity. Apart from being time-consuming, these tasks demanded in-house labor as well.

Company

Vitel A.S.

Industry

IT (network and communication specialist)

Location

Turkey

The solution: ADManager Plus

Vitel A.S. needed a solution that could increase employee productivity by simplifying routine Active Directory tasks.

"The basic and routine Active Directory tasks like user creation and modification are more simplified and automated," said Yigit Telli, assistant specialist at Vitel A.S.

For Vitel A.S., it was important to find a solution that could help address the drawbacks that came with manually managing Active Directory and speed up the time taken for everyday tasks like user creation and modification. It found ManageEngine ADManager Plus, a unified management and reporting solution for Active Directory, Microsoft 365, Exchange, Skype for Business, and Google Workspace, to suit its needs.

How ADManager Plus helped

The most effective way to solve the issues faced by Vitel A.S. with managing Active Directory would be to automate everyday Active Directory management tasks like creating users, deleting inactive users, enabling and disabling users, unlocking users, moving groups, and more. These automations can also be scheduled to run at defined intervals.

"Configuring rules and automations helps in completing the Active Directory tasks quickly," said Yigit.

Implementing business workflows in automations ensures that the automated task is stopped for review and approval by a manager or another appropriate user before moving to the next phase.

"With ADManager Plus' workflow module, Active Directory tasks are auditable and can be reviewed for better supervision," said Yigit.

The ADManager Plus advantage

ADManager Plus was able to cater to all of Vitel A.S.'s Active Directory management needs. Employees at Vitel A.S. observed a noticeable increase in their productivity by automating Active Directory tasks. They were also able to set up business workflows and delegate tasks to non-administrators, which in turn made Active Directory management easier and more secure.

Its wide range of efficient features and affordability set ADManager Plus apart from its competitors. With ADManager Plus, Vitel A.S. has freed employees from the burden of performing mundane Active Directory tasks and improved their productivity.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.

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