Workflow based disabling of 'Inactive Users'
Say a system administrator wants to disable the accounts of employees who have been absent for a very long time. To do this the system administrator would have to identify users who have not logged in for quite some time, and then he will raise a request to disable their accounts, which will be reviewed by the HR manager .
This flow of work will repeat itself every time an employee s account has to be disabled. So this process can be eased a little by using a standardized flow of work.
Work flow structure
The workflow structure can include a requester, reviewer and executor as required for the task. The requester being the administrator, reviewer being HR manager and executor being administrator again.
Steps in configuring the workflow agents
- Click Work Flow tab --> Business work flow --> edit work flow --> configure the agents involved in workflow and click save.
- To add requesters
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Click on the "Requesters" link
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Add the desired users or the helpdesk technician.
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To add reviewers
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Click on the "reviewers" link
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Click the add button (which is present beside "Reviewers" dialog box)
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From the table displayed, choose the desired technicians and click ADD button
- To add Executors
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Click on the "executors" link
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Click the add button (which is present beside "Executors" dialog box)
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From the table displayed, choose the desired technicians and click ADD button
Assigning rules
- Click on "assigning rules" under configuration section in the left pane of the tab
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Click on add a new rule
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Enter a name for the rule, say "disabling inactive user"
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Click on "When request is created"
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Rule Criteria Action - is -disable users
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Perform action assign to HR manager, set priority normal
- Click save
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Click on "When request is reviewed"
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Rule Criteria Action- is -disable users
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Perform action administrator, set priority normal
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Click save
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After you have configured click on the save button.
Steps in the implementation stage
- Requester (System administrator) generates inactive users report and creates a request to disable them
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Requester logs in to ADManager Plus - -> Generates inactive users report
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Creates request to disable the inactive user accounts
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Reviewer (HR Manager) reviews the request sent by Requester
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HR manager logs in to ADManager Plus --> Clicks Work flow tab
- "My requests"-->requests drop down list box--> awaiting for review
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He reviews and evaluates the request sent by the system administrator(by clicking on the review tab)
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Executor (System Administrator) executes the "disable inactive user accounts" process
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Administrator logs in to ADManager Plus -->Clicks Work flow tab
- "My requests"--> requests drop down list box--> awaiting for execution
- He executes the request approved by the hiring manager(by clicking on the commit tab)
Thus the user will be disabled
Back to Workflow Usecases