Configuring Mobile App

You can now access Endpoint Central on the go by downloading and using our mobile app from Google PlayStore and Apple AppStore. You can manage all your endpoints (Windows, Mac, Linux and Android devices)and perform Patch Management, Inventory scanning, generate Reports etc. You can also take Remote Control right from the app, so you can troubleshoot your computers without physically accessing them. After downloading and installing the mobile app, you will have to provide the following information:

Server Name : Specify the server name or IP. This should be reachable from devices outside the enterprise.

Port : 8020 (Specify the port number that you have used)

Mode : HTTP/HTTPS

After providing the above mentioned details, you will be prompted to enter the user name and password. You can now start performing the below mentioned desktop management activities:

• Scope of management
  • Install/Uninstall agents
  • Add or remove computers from SoM
  • Manage computers under remote offices
• Inventory
  • Summary of assets in the Network
  • Fetch hardware and software details
  • Initiate asset scan
  • License Management
  • Meter software usage
  • Manage prohibited software
• Patch Management
  • Obtain details of all patch configurations
  • View list of all patches
  • Initiate patch scan
  • View supported patch details
• Tools
  • Take complete remote control of end-user computers
  • Remote shutdown of managed computers
  • Wake on LAN can be enabled
  • System Manager - Command Prompt
• Admin Settings
• Zia - Virtual Assistant

Notifications alert

Our mobile app has notifications alert which can be configured according to user needs. The notifications provide details of all the successful and unsuccessful tasks implemented. The total count of notifications received by the user will be displayed in the toolbar. A user can check the history of the tasks based on the alerts received. Click on Notifications ->Settings and enable the required tasks to receive the notifications for the same. 

• Mobile App currently supports Enterprise Edition or UEM Edition customers, build 91110 or later versions.
• Two Factor authentication is supported on the mobile app.
• Access to the contents in the mobile is determined by the role and permissions for every user. For example, if a user has read only role in our product, his access will remain the same while using the app.
• Remote control feature enables complete access of the end-user system from the our mobile app.

To know more about configuring the Endpoint Central mobile app, click here.