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Configuration

System Requirements

Hardware Minimum Recommended
Processor 2.4 GHz 3 GHz
RAM 8 GB 16 GB
Disk Space 100 GB (SSD preferred) 200 GB (SSD preferred)

Supported Platforms

ADSelfService Plus can be installed on the following Windows operating system versions:

Windows Servers Windows Clients
Windows Server 2022 Windows 11
Windows Server 2019 Windows 10
Windows Server 2016 Windows 8.1
Windows Server 2012 R2 Windows 8
Windows Server 2012 Windows 7
Windows Server 2008 R2  

Supported Browsers

ADSelfService Plus requires one of the following browsers to be used as a client to access its server:

  • Internet Explorer 9 or above
  • Firefox 4 or above
  • Chrome 10 or above
  • Microsoft Edge

Preferred screen resolution : 1024 x 768 pixels or higher.

Supported Databases

ADSelfService Plus comes with a built-in PostgreSQL database for storing user enrollment information, domain configuration information, ADSelfService Plus reports data, etc. Alternatively, an external Microsoft SQL or PostgreSQL database to store this data. The supported database versions are:

PostgreSQL

ADSelfService Plus build number Supported database versions
6500 and above PostgreSQL 12, 13, and 14
6100-6410 PostgreSQL 9.4-9.6, 10.0-10.15, and 11.0-11.7
5500-6013 PostgreSQL 9.2-9.6

Microsoft SQL

ADSelfService Plus build number Supported database versions
6500 and above Microsoft SQL Server 2012 and above
5500 to 6410 Microsoft SQL Server 2005 and above
Note: If your ADSelfService Plus server is using a MySQL database, we recommend migrating to PostgreSQL. Contact the support team at support@adselfserviceplus.com to know more.

Supported Platforms For Login Agent Installation

ManageEngine ADSelfService Plus' login agent can be installed in the following platforms:

Windows Servers Windows Clients macOS Clients Linux Clients
Windows Server 2022 Windows 11 macOS 14 Sonoma Ubuntu-16.x-20.04.4
Windows Server 2019 Windows 10 macOS 13 Ventura Fedora - 27.x-31.x
Windows Server 2016 Windows 8.1 macOS 12 Monterey CentOS - 7.X
Windows Server 2012 R2 Windows 8 macOS 11 Big Sur  
Windows Server 2012 Windows 7 macOS 10.15 Catalina  
Windows Server 2008 R2 Windows Vista macOS 10.14 Mojave  
Windows Server 2008   macOS 10.13 High Sierra  
    macOS 10.12 Sierra  
    OS X 10.11 El Capitan  
    OS X 10.10 Yosemite  

Note: While the ADSelfService Plus login agent has been officially tested and confirmed to run seamlessly on the three Linux distributions mentioned, it may support other Linux distributions as well. Please contact the support team (support@adselfserviceplus.com) to check if the Linux distribution used in your organization is supported.

Port requirements

For proper functioning of ADSelfService Plus, communication must be established between the product server and components like the domain controller; the product's web client; the Windows, macOS, and Linux login agents; and the password sync agent by opening specific ports in the firewall.

Server ports

The table below lists the ports to be opened on the systems with the ADSelfService Plus server, DNS server, DHCP server, email server, and domain controller.

Ports Protocols Services Purpose Connection outbound from Connection inbound to
This varies between SMTP ports TCP SMTP Email communication. This port is not mandatory and is to be enabled only if the mail server is going to be configured in ADSelfService Plus for sending notifications and verification codes. ADSelfService Plus server Email server
42 TCP Host name server protocol Host name server protocol ADSelfService Plus server Domain controller
53 TCP/UDP DNS DNS name resolution ADSelfService Plus server DNS server
67 UDP DHCP Used to fetch information ADSelfService Plus server DHCP server
88 TCP/UDP Kerberos Used to fetch information on user and computer authentication ADSelfService Plus server Domain controller
135 TCP RPC RPC endpoint mapper ADSelfService Plus server Domain controller
137 UDP NetBIOS NetBIOS name resolution ADSelfService Plus server Domain controller
138 UDP Netlogon NetBIOS name resolution ADSelfService Plus server Domain controller
139 TCP Netlogon NetBIOS name resolution ADSelfService Plus server Domain controller
389 TCP/UDP LDAP Used to fetch information related to the directory, user and computer authentication, and Group Policy ADSelfService Plus server Domain controller
445 TCP/UDP Netlogon SMB in Netlogon service ADSelfService Plus server Domain controller
464 TCP/UDP Kerberos Used to change or set user passwords ADSelfService Plus server Domain controller
593 TCP RPC RPC over HTTPS ADSelfService Plus server Domain controller
636 TCP LDAP SSL Used to fetch information on Group Policy and user and computer authentication ADSelfService Plus server Domain controller
2535 TCP DHCP DHCP ADSelfService Plus server Domain controller
3268 TCP LDAP using Global Catalog Used to fetch information related to the directory, user authentication, computer authentication, and Group Policy ADSelfService Plus server Domain controller
3269 TCP LDAP SSL using Global Catalog Used to fetch information related to the directory, user authentication, computer authentication, and Group Policy ADSelfService Plus server Domain controller
49152-65535 (1025-5000 for Windows 2000 XP and Windows Server 2003) TCP RPC Used for AD communication and for Microsoft SQL Server named instances ADSelfService Plus server Domain controller
5985 TCP WinRM-HTTP Used for AD communication and for Microsoft SQL Server named instances ADSelfService Plus server Domain controller
More ports
 

MS SQL database-related ports

If an external Microsoft SQL database is used, the following ports have to be opened:

Ports Protocols Purpose Connection outbound from Connection inbound to
1433 TCP To communicate with the Microsoft SQL Server default instance ADSelfService Plus server Microsoft SQL server
1434 UDP To communicate with the Microsoft SQL Server browser service ADSelfService Plus server Microsoft SQL server
 

User machine ports

The following ports need to be opened on the:

  • Computers used to access the ADSelfService Plus user portal.
  • Computers in which the ADSelfService Plus login agent and password sync agent are installed.
Ports Protocols Services Connection outbound from Connection inbound to
8888 TCP HTTP ADSelfService Plus web client; Windows, macOS, and Linux login agent; and password sync agent ADSelfService Plus server
9251 TCP HTTPS ADSelfService Plus web client; Windows, macOS, and Linux login agent; and password sync agent ADSelfService Plus server
Note: The port numbers provided in the above table are the default port numbers for HTTP and HTTPS connections. You may choose to assign other port numbers.
Highlights

Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

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