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Masterclass 2022 Switch to User Guide >

    Default Mail Server Configurations

    Find the default configurations of mail servers supported by ServiceDesk Plus MSP in the table given below:

     

     

    POP

    IMAP

    EWS

    SMTP

    Office365

    Host: outlook.office365.com
    Port: 995
    Protocol: POPS

    Beginning with the year 2023, basic authentication will not be supported to connect to Microsoft 365 (formerly Office 365) mailboxes. Click here to know more.

    Host: outlook.office365.com
    Port: 993
    Protocol: IMAPS

    TLS: Enabled

    Scope for OAuth:


    https://outlook.office365.com/IMAP.AccessAsUser.All,offline_access

    Connect URL: https://outlook.office365.com/EWS/Exchange.asmx

     

    Scope for OAuth:


    https://outlook.office365.com/EWS.AccessAsUser.All,offline_access

    Host: smtp.office365.com

    Port: 587

    Protocol: SMTP

    TLS: Enabled

    Scope for OAuth:


    https://outlook.office365.com/SMTP.Send,offline_access

    Gmail

    Host: pop.gmail.com
    Port: 995
    Protocol: POPS


    Scope for OAuth: https://mail.google.com

    Host: imap.gmail.com
    Port: 993
    Protocol: IMAPS
    TLS: Enabled

     

    Scope for OAuth: https://mail.google.com

         -

    Host: smtp.gmail.com
    Port: 587
    Protocol: SMTP

    TLS: Enabled

     

    Scope for OAuth: https://mail.google.com

    Office365 GCC High

    Host: outlook.office365.us

    Port: 995
    Protocol: POPS

    Host: outlook.office365.us

    Port: 993
    Protocol: IMAPS
    TLS: Enabled

    Scope for OAuth:


    https://outlook.office365.us/IMAP.AccessAsUser.All,offline_access

    Connect URL: https://outlook.office365.us/EWS/Exchange.asmx

     

    Scope for OAuth:


    https://outlook.office365.us/EWS.AccessAsUser.All,offline_access

    Host: smtp.office365.us

    Port: 587
    Protocol: SMTP

    TLS: Enabled

    Scope for OAuth:

    https://outlook.office365.us/SMTP.Send,offline_access 

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