Configuring OneLogin as Identity Provider    

1. Log in your OneLogin domain and click Applications under the Applications tab.
   
   
   

2. In the displayed page, click Add App.
   
   

3. Search for SAML from the search box and select SAML Test Connector (Advanced) from the search results.
   
   
   
4. Provide a Name and upload a Logo for your application.
5. Click Save.
   
   
6. Go to the Configurations tab and enter the details as given below.
   
   

   Field Name	Description
   ACS (Consumer) URL Validator	Assertion Consumer URL in ServiceDesk Plus MSP
   ACS (Consumer) URL	Assertion Consumer URL in ServiceDesk Plus MSP
   Single Logout URL	Single Logout Service URL in ServoiceDesk Plus
   Audience (Entity ID)	Entity ID in ServiceDesk Plus MSP

   
   
7. Select the required SAML nameID format from the drop-down. ServiceDesk Plus MSP supports the following formats:
   
   
   1. Email: Choose this if you want to login using the email address configured in ServiceDesk Plus MSP.
   2. Transient/Persistent: Choose this format if you want to login using the login name configured in ServiceDesk Plus MSP.
   3. Unspecified: Choose this if you want to login using the User Principal Name of your Active Directory account imported into ServiceDesk Plus MSP.
      
      
8. Click Save.
   
   

9. Open the Parameters tab.

10. Click NameID value. In the displayed drop-down, choose the required value for the NameID format selected in the previous screen using the following pointers:

• For Email format, select Email as the value.

• For Persistent/Transient formats, select an option that returns the value in the format <DOMAIN\username>. Alternatively, select Macro to configure a custom option to achieve the same. The syntax can be found here.

• For Unspecified format, select userPrincipalName as the value.

1. Under the SSO tab, you will find the IdP details to be entered in the ServiceDesk Plus MSP application.
2. Enter the details as given below.
   
   

   ServiceDesk Plus MSP Attribute	OneLogin Attribute
   Login URL	SAML 2.0 Endpoint
   Logout URL	SLO Endpoint

   
   
   
   
3. To download the Certificate, click the View Details option under X.509 Certificate.
4. Choose the certificate format as X.509 PEM/X.509 DER and click Download.
   
   
5. You can assign the application to various users under the Users tab.
   
   

Go to the SAML configuration page in ServiceDesk Plus MSP and provide the IdP details to complete the integration.