E-mailing the Vendor
To notify the vendor,
-
Log in to the ServiceDesk Plus - MSP application using your user name and password or using admin login.
-
Click the Contracts tab in the header pane. By default, the list of Open contracts are displayed in the contract list view page.
-
Click the Contract Name link of the contract you wish to notify the vendor. This opens the View Contract page.
-
Click Actions combo box - > click E-mail the Vendor option. A Send Notification window opens with the vendor's e-mail ID in the To field. The subject reads as Notification for Contract ID <number>.
-
If you want to send the same notification to anyone else, then add their e-mail ID in the CC field.
-
Enter the e-mail content in the Description area.
-
Click Send. A message is displayed saying that the e-mail has been sent successfully.
-
Click Close.