How ServiceDesk Plus helped CGC Egypt overhaul its ITSM operations
After relying on an in-house ticket management system that held it back, CGC Egypt was ready to take the leap to digitally transform its ITSM efforts. ServiceDesk Plus' modern ITSM platform helped it adopt a structured service delivery culture and build a strong service desk driven by user experience.
Read how ServiceDesk Plus helped transform ITSM and improve service delivery across departments for one of Egypt's most important credit institutions.