How to take trimmed back up of your data in ServiceDesk Plus (for Windows)

  • Stop the ManageEngine ServiceDesk Plus service from the Services console(services.msc).
  • Right click the "windows icon" and select Command Prompt (Admin).
  • Go to Bin directory and run backUpData.bat --trimmed
  • Only the database will be backed up.
  • The backup file will be stored under ManageEngine\ServiceDesk\trimmedbackup.
  • You can now start the ManageEngine ServiceDesk Plus service from the Services console(services.msc).
Resources for further reading

Resources for further reading

Resources for further reading

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