E-book
Generative AI: The future of ITSM excellence
Expert insights on the opportunities of GenAI for ITSM from 10 ITSM industry authorities
With the GenAI wave hitting the shores of the ITSM industry, there are several unanswered questions
on how ITSM practitioners can make use of this new-age technology.
We consulted 10 ITSM industry authorities to create this crowdsourced e-book. With this e-book, we hope to add more clarity on how GenAI interacts with, improves, and impacts ITSM.