Your IT Help Desk in Your Pocket. Deliver Support Anytime, Anywhere.
Create, edit, pick up, assign, and resolve tickets using the mobile apps.
Notify technicians of request and task assignments, replies from end users, and request approvals.
Converse with the end users through mails from within the mobile app.
Keep track of all tasks associated with tickets and track progress from your device.
View all your pending tickets as events on your mobile calendar app.
Enjoy voice-enabled ticket dictation on the ServiceDesk Plus iOS app for navigating
through the app, handling incidents, and resolving incidents, effortlessly!
ServiceDesk Plus' mobile interface is a life-saver for me not to be dependent on my laptop all the time. The accountability that ServiceDesk Plus provides is priceless. You just cannot put a value on that.
Joe Gonzales, IT head, The Austin Convention Center.