General
How has licensing changed for SupportCenter Plus version 14.7 and above?
The new licensing model provides support reps with common access across Portals instead of the previous Portal-based licensing. This means that support reps now have access to all Portals without requiring individual licenses for each Portal.
What changes are made to the number of portals available in each edition of SupportCenter Plus?
How are the support reps' licenses calculated?
Purchasing
Can I purchase a new portal separately?
Can I choose a different edition for a new portal?
How much does technical support cost?