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Managing Mac Computers

Device Control Plus can be used to manage computers with Mac operating Systems. Device Control Plus has separate agents to manage Mac computers. This document will explain to you the following:

Supported macOS

Device Control Plus currently supports the following Mac versions:

  • 10.12 Sierra
  • 10.13 High Sierra
  • 10.14 Mojave
  • 10.15 Catalina
  • 11 Big-Sur
  • 12 Monterey
  • 13 Ventura
  • 14 Sonoma

Installing Mac Agents Remotely

 
  • If you wanted to install agents for computers within the LAN, then you can choose the computers and invoke agent installation from the Device Control Plus web console Admin tab --> SoM -->Select computers and invoke agent installation. If you wanted to install agents to computers which belong to a different remote office, then you will have to use SSH.

Installing Mac agents to remote office computers can be done easily through SSH. Using a Mac computer you can remotely connect to other computers and install the Mac agents. To know about installing agents follow the steps mentioned below.

    1. Login into the Mac computer as administrator
    2. Download the Mac agent.
    3. Copy the downloaded Mac agent
    4. Open the terminal
    5. Navigate to the location where the agent is downloaded.
    6. Type scp DCMacAgent.zip adminusername@hostname: to copy the agent to the target computer.
      1. where adminusername - administrator user name of the remote computer
      2. hostname - local host name of the remote computer
      3. Agent is copied in the location ~/Users/adminusername in target computer

    7. Install the agent in the remote computer

    8. To login into the target computer using SSH type ssh adminusername@hostname

    9. Navigate to the location where the agent is copied, Unzip the agent zip file by typing unzip -oq DCMacAgent.zip

    10. Install the agent using the command sudo installer -pkg DesktopCentral_MacAgent.pkg -target /

    11. Enter the administrator password when prompted to complete agent installation.

    12. Once the agents are installed successfully, the Mac computers will be listed in the SoM page in the Device Control Plus web console.

Uninstall Mac agents

To uninstall the agents from the computers, follow the steps mentioned below.

  • Open the uninstaller.app present in the location Library/UEMS_Agent/ in the directory where the product has been installed.
  • Provide the OTP when prompted, if uninstallation restrictions are configured. To view the OTP navigate to Agent > Scope of Management > Computers (in product console) or Menu > Scope of Management > Computers > Actions (in mobile app).
  • Enter the administrator credentials.
  • The Device Control Plus agent will be uninstalled successfully.