Standard Edition Professional Edition Enterprise Edition Unlimited Edition
Email svar styring        
Kunde og kontrakt styring        
SLA Management        
Kunde Service Rapporter        
Kunde Portal        
Kontrakt styring        
Produkt Katalog        
Active Directory Integration        
Planlagt CSV Synkroinsering        
Tilfredshedsundersøgelse        
Antal Business Units   3 10 Unlimited
Dashboard and Analytics        
API        
Computer Telephony Integration (CTI)       Unlimited
Remote Assistance (Zoho Assist)       Unlimited
Salesforce CRM Integration        
Zoho CRM Integration        
Zoho Reports Integration        
Antal Support Teknikere        
Antal kontakter (Kunde Logins) Unlimited Unlimited Unlimited Unlimited