Google Chromebook Enterprise Enrollment: How to enroll Chromebooks with MDM?

• Overview
• Pre-requisites
• Procedure
• Sample CSV

Overview

Chromebook Enterprise enrollment simplies the onboarding and management of Chromebooks as they are establishing a strong foothold in organizations. The first step for their management is to register or enroll Chromebooks with MDM.

Pre-requisities

• To manage Chrome OS devices using MDM you need to purchase licenses as explained here.
• Chrome integration with MDM, using G Suite as explained here.
• Chromebook enterprise enrollment or Google enterprise enrollment can be initiated only if there are no users assigned to it. Either perform the Google Chromebook enrollment before handing the device to the user or factory reset the device in use before enabling Chromebook enterprise management. Follow the steps given here to reset the device.

How to enroll Chromebooks with MDM?

Follow the steps below to enroll a chromebook with MDM:

• Switch on the Chromebook to be enrolled and when prompted to sign in, press the key combination Ctrl+Alt+E. This takes you to the enrollment screen.
• Provide your G Suite admin account credentials or provide the G Suite account of any user provisioned with Enrollment permissions
• Click on Enroll Device. The devices gets added to Google portal and gets automatically synced and enrolled with MDM.
• These devices can be viewed by navigating to Enrollment -> Chromebook Enrollment. You need to assign users to these devices to complete the Chromebook enrollment
• You can either assign users on a device-to-device basis by clicking on the Assign User option present against the device or choose to enroll them in bulk by uploading a CSV. Additionally you can also add these devices to multiple groups for automating the distribution of apps, profiles and documents to devices.

If you face issues while enrolling a Chromebook, refer to these troubleshooting tips and try enrolling again.

Sample CSV Format

1. The fields Serial Number, User Name, Email Address and Group Name are mandatory. All the other fields are optional. Ensure the specified group name is already created in the MDM server. If values are not provided, default values will be taken.
2. The default values for various non-mandatory fields are: 
   Domain Name -- MDM
   Owned By -- Corporate
   
3. Devices can be added to multiple groups upon enrollment. If multiple groups are specified, the group names must be separated with a slash (/)
4. The first line of the CSV is the column header and the columns can be in any order.
   
5. Blank column values should be comma separated.
   
6. If the column value contains comma, it should be specified within quotes.