Emirates Central Cooling Systems Corporation (Empower) is a district cooling services provider. Empower's mission is to promote the sustainable and optimized use of energy resources by delivering reliable, cost-effective, and environmentally-friendly district cooling services.
From its modest beginning in 2004 as a single temporary plant serving the Dubai International Financial Centre (DIFC), Empower has grown exponentially over the past 20 years. It is currently the world’s largest district cooling services provider by capacity, serving more than 110,000 corporate and individual customers in more than 1,400 buildings.
Empower
Utilities
Dubai
Being the world's largest district cooling services provider, Empower experienced its share of IT management challenges. The limitations of the company's native tools made it difficult to manage and secure its hybrid environment.
As the IT team struggled with Active Directory management, audit requirements, and self-service capabilities, they sought out an on-premises application that could revamp their IT operations. They were quick to land at ManageEngine AD360, a centralized identity and access management solution. The solution could single-handedly take care of managing and auditing their hybrid infrastructure, which included Active Directory and Microsoft Exchange.
Empower chose four out of six modules of AD360: ADManager Plus, ADAudit Plus, ADSelfService Plus, and Exchange Reporter Plus. The ease of installation helped Empower's IT team set up AD360 in no time. Moreover, the comprehensive help documentation and 24-hour, multi-channel support made the solution easy to run, maintain, and operate.
The Active Directory management module, ADManager Plus, helped Empower with automatic user provisioning across its Active Directory and Exchange server, and bulk modification of user attributes and access permissions.
“We have been working with the application for almost half a decade now, and we consider it an indispensable part of our organization," said Syed Zaheer, a system administrator at Empower.
With real-time auditing, custom reporting, two-factor authentication, effortless hybrid Exchange reporting, and self-service password management capabilities, Empower has overcome its operational difficulties and remains focused on being the best in the industry.
AD360 is an integrated identity and access management (IAM) solution for managing user identities, governing access to resources, enforcing security, and ensuring compliance. From user provisioning, self-service password management, and Active Directory change monitoring to single sign-on (SSO) for enterprise applications, AD360 helps you perform all your IAM tasks with a simple, easy-to-use interface.
AD360 provides all these functionalities for Windows Active Directory, Exchange Servers, and Office 365. With AD360, you can just choose the modules you need and start addressing IAM challenges across on-premises, cloud, and hybrid environments from within a single console.
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