Newsletter | June 2020
When it rains, boy does it pour! We've been busy cooking up a host of new integrations and various resources like webinars, blogs, and e-books. Keep reading to learn more!
 

Feature updates

Launching Jira Software integration
 

Jira integration
Leverage unified insights on your Jira Software projects to improve productivity and tackle bottlenecks.
 
Set it up

Introducing advanced analytics for Zendesk

Zendesk integration
Boost performance, enhance the customer experience, and ensure deadlines are being met with advanced analytics for Zendesk.
Uncover vital insights

 

Blogs

Looking for ways to reduce your IT spending?

Optimize IT infrastructure spending
Leverage infrastructure dashboards to track application usage, and optimize your IT infrastructure spending.
Start saving

Stay on top of your technicians' performance

Find the sweet spot between the quantity and quality of tickets resolved in your help desk. 
Tell me more

Videos

Identify holes in your remote workforce's endpoint security

Mitigate endpoint security gaps using analytics
With analytics, you can ensure endpoint security, and avoid critical breaches in your work-from-home setup.
Show me how

Confused on how to unify and leverage business-wide data?

Here's a detailed video on gaining visibility across business functions to eliminate gaps in your organizational workflow.
Check it out

Customer corner

Take a look at what your peers are able to do with Analytics Plus

Customers
 
"Analytics Plus has helped increase our service desk productivity and overall responsiveness. We are now able to respond to incidents and service requests faster, resolve more requests, and continuously improvise our processes."
- Sathish Kumar,
desktop service group manager, Lebara
 
"Analytics Plus gives us a visual representation of what's going on in our IT department, so we can make smart decisions.
- Alejandro Vidales,
IT director for Atlantis, The Palm
 
Read more about these case studies and others. 
  
Looking for more information on features or need help building reports and dashboards?
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